Starbucks Restaurant,Store,Fast food,Cafe,Bar in Woburn

Name: Starbucks
Address: Metro North Retail Center, 99 Commerce Way, Woburn, United States
Telephone: 17819334672
Rating: 3.9

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United States

Establishments

Starbucks

Reviews

#68 From 122 in Woburn

7.8

10 Review

Ambience

7.8/10

Food

7.8/10

Interior

7.8/10

Prices

7.8/10

Service

7.8/10

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Price & Cuisine

$$ International

Establishment type

Restaurant, Store, Fast food, Cafe, Bar

Features

Seating

Wheelchair Accessible

Information

Metro North Retail Center, 99 Commerce Way, Woburn, United States

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Website Starbucks

About

A lot of reviewers have noticed that you can eat perfectly cooked sandwiches here. Starbucks has good latte or good dark coffee among its drinks. This place is well known for its great service and friendly staff, that is always ready to help you. As many visitors affirm, the atmosphere is lovely. As for the Google rating, this spot achieved 4.1.

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Matthew Jenkins

Source:

A week ago

This Starbucks is wonderfully welcoming and clean. The whole staff recognized me by name after just a few visits, and always remembered my order. The drinks are tasty and coffee is never burned. I recommend this Starbucks to anyone, if your local or just visiting it’s a fantastic environment. Service Take out Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Nathan Rohr

2 months ago

I ordered on their app and picked up my food. It was ready quickly and all was "in order"! Service Take out Meal type Lunch Price per person $20–30 Food: 5 Service: 5

Katie Cambria

3 months ago

Ok now I’m seriously PO’d. One of your baristas just intentionally scalded my mouth drinking a Starbucks Cappuccino. A little over an hour ago I walked in the Commerce Way location in Woburn MA where the barista made my cappuccino scalding hot on purpose knowing it would burn my mouth. All for complaining that I was standing there waiting 20mins to make. Honestly I get this same thing nearly everyday at the very busy Cummings Park location. They know my order already which is an extra extra dry 5shot blonde cappuccino. Never does it take that long even with just 2 people and when it’s super super busy. And never have I had my mouth scalded there. She saw me standing there for 20 minutes watching her make everyone’s drinks but mine. Finally I said something. And she says yes I’m making it right now there’s only 2 of us here as you can see all condescending. That’s all she kept saying as you can see there’s only 2 of us, there’s only 2 of us here. I’m thinking to myself yes I can count. And even with 2 people working, I’m not pushy, I’m not a jerk, I get it. However there was nobody in line ahead of me, other than the drive-thru of course because we now cater to lazy people who take walking for granted. She can make any excuses she wants. I walked in, there was nobody in line, nobody. There’s no way all those orders she made before mine in that 20mins of standing me there had come in before I had walked in and ordered. It was clear that they were paying all their attention on the drive thru and mobile orders. Then scalds the people who actually walk in? She overly steamed the milk in my cappuccino which I always order extra extra dry and should not have had milk in there at all. It should have been espresso and foam. My first sip burnt my mouth and it burned as it was going down my esophagus and chest. I have issues with my esophagus. I’m going to make a formal complaint about this because I know this was done intentionally. And this is just not okay. I spend so much money at Starbucks it’s disgusting. This is what I get for it? And for those of you who don’t know the difference between a cappuccino and a latte, a latte has espresso and steamed milk with little to no foam, a cappuccino is supposed to made with more foam and little to no milk. Hence the extra extra dry request, which is basically just the espresso and foam. Which is how I order it. When I finally got it, I knew immediately it was made wrong but she was so rude and I wasn’t about to wait another 20minutes for her to make another one. However I was not yet aware how scalding it was. Then I asked for a raw sugar and she ignored me. She intentionally made it wrong and intentionally made sure it was scalding. My mouth is burnt and now have pain in my chest. All for asking where my order was. I’m livid right now.

James Smith

6 months ago

Starbucks lost me as a customer during Covid. They couldn't be bothered opening the drive thru when all other coffee shops were. Bye bye I found a cheaper alternative. Food: 3 Service: 3 Atmosphere: 3

Adonis ElFakih

A year ago

Stopped to grab a quick breakfast and coffees and the person manning the register didn't know how to operate it and was taking for ever to process an online order ahead of us. Then he finally asked two of his fellow employees who were sitting around in the coffee area instead of behind the counter. When it our turn when we ordered items shown on the poster they same person told us they were not available then called someone else to take over the register. The other person listed other options and took our order didn't take our name or give us a receipt so we had to guess which was our order for a while. Did not like the experience at this Starbucks at all. Service Take out Meal type Breakfast Price per person $1–10

Chris Trag

This place is always half open. 8 workers behind the counter but they won't allow for indoor ordering due to 'staff shortages'. Pretty frustrating since they barely have signage about it.

Matt Greil

Stopped at this Starbucks last Sunday and ordered 2 coffees. When we left we noticed something was wrong with our order and called back to be left, (We had already gotten in the car and were on the way home) The manager said that if we come in he can resolve the issue for us. It was a week later that we came back tonight and all the staff were very friendly and helping us out. To me that's excellent customer service, five stars for everyone who helped us. Service Take out Meal type Other Food: 5 Service: 5 Atmosphere: 5

Beckie Hunter

2 years ago

I adore this Starbucks location! They make it so easy to order online using their app and breeze by the drive up window to get it! The staff are so cheerful. I'm a big fan of the iced Mango dragon fruit Refresher and warm chocolate chip cookies! Getting stars ends up saving me over $5 on most of my orders. Service Take out Meal type Breakfast Price per person $1–10

Christine C

3 years ago

Went on the holiday cup date. When I first got there, the line for drive through did not seem bad at all but it took about 15 minutes to successfully get my two drinks (white hot chocolate mocha and peppermint mocha). Though the wait was longer than I anticipated, I was more than happy with the outcome. The staff was friendly and cheerful. The vibe radiating from them was contagious. I would be more than happy to wait in the line again and experience that enthusiasm. The drinks, as usual, were delicious. Very satisfied with this drive through location, particularly the staff on this busy day.

Jack Oliva

4 years ago

Not all of the Starbucks get this drink right for whatever reason. (too rushed, don't care?) They surely hit the mark on this one here. Nitro cold brew with salted cream cold foam. Perfection. Look at that fade! Thanks Woburn baristas!