Starbucks Restaurant,Store,Fast food,Cafe,Bar in Florissant

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Reviews
#46 From 135 in Florissant
8.4
391 Review
Ambience
8.4/10
Food
8.4/10
Interior
8.4/10
Prices
8.4/10
Service
8.4/10
More details
Price & Cuisine
$$ International
Establishment type
Restaurant, Store, Fast food, Cafe, Bar
About
Many visitors point out that waiters serve tasty sandwiches here. Good espresso, tea or lemonade are among the tastiest drinks to degust. The warm atmosphere of this cafe makes guests feel relaxed and have a good time. The professional staff works hard, stays positive and makes this place wonderful. Prompt service is something that people note in their reviews. Google users who visited Starbucks state that the most suitable score is 4.3.
Reviews
391 reviews
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Dee Block
Source: google
10
4 days ago
Layla and Ciara remade my drink for me and it was amazing like always and their customer service was on point will ALWAYS be coming back. Service Take out Meal type Breakfast Food: 5 Service: 5 Atmosphere: 5
I went in to order my usual venti mocha 4 extra pumps of mocha, I waited longer than usually but was ok, I looked around and purchased merchandise (54$). The other employees/managers in the Starbucks asked a few times was I ok, as I waited for my coffee. This coffee run took about 20 minutes, I arrived to work late. I opened the top of my coffee to stir the chocolate in bottom, there was a film on top, and the lid. I touched the lid and stirred the coffee to figure out it was grease. I called the location several times NO ANSWER. I drove back!!!!!! I informed AJ the manager the coffee has grease in it, his response was, you had 9 pumps of mocha. I proceeded to inform the barista at Starbucks/ Manager this drink is my favorite beverage and not ever has this happened. The lady next to him said ooooo maybe it’s the half pump it’s possibly running out!!! I’m wondering why are customers getting this type of service, AJ takes my drink opens the top smells it touches the top and says Huummm it is greasy. Make another drink… I said no thank you!!! I don’t feel comfortable at this time. He gives me a card and says use this your next visit, I asked will this cover my full drink, he says YES!!! I saw the 4.00 load on the card!!! He give me a 4.00 off card, the card says next one on us, but as I read the card I’m more pissed my drink was more than 4 bucks. AJ’S customer service is very poor, he over talked me and did not acknowledge the error. I had just spent 60 plus dollars in location, wasted time and gas. I will never visit this location again. He has no respect for women/ Black women. I will definitely spread the word to family and friends about this location. Service Take out Meal type Breakfast Price per person $50–100 Food: 1 Service: 1 Atmosphere: 1
I wasn't paying attention and forgot to do an order later when mobile ordering. I called and they set my order aside and did it later for me. It was so nice. 10/10 customer service! Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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K Ballard
Source: google
10
2 weeks ago
I so much love it they always get your order right they always speak when you walk in the door and I've never had any problems with my coffee. I wish that they would incorporate the type of customer service here at this store at all of their stores I would drive past one particular Starbucks just to get to this one even though it is out of my way I will drive there because I know it will be made right and it will be ready waiting on me when I order online. That's the best thing about it please ladies and gentlemen keep up the great work that you do I applaud you for the things that you do and the things that you put up with you have my upmost respect when it comes to dealing with difficult customers and you all handle it so well that is much appreciated you guys deserve a raise. Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheese Danish
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R L Moore
Source: google
10
3 weeks ago
Great staff at this location always get order in a timely fashion. Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheese Danish
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Niya Owens
Source: google
10
A month ago
Everything was good got a mocha cookie crumble with almond milk and a shot of espresso, very friendly and would definitely recommend Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Rosie Turner
Source: google
10
A month ago
New Starbucks update 1/31/2024. This Starbucks truly rocks. John and other staff are just simply amazing. They know me by name. John is so kind & sweet to me. When he see me coming into the shop from my car and he'll start making my favorite drinks while still filling the other headphone orders. God bless him and staff. 🌹♥️💥 I drink hot Royal English Breakfast Black tea with cream, honey and raw sugar. Sometimes I get breakfast food, etc. All your food is delicious. I truly appreciate and admire all of your staff in this Hanley Rd Starbucks. I had shoulder surgery about 4 months ago. It was horrific. I couldn't drive for 3 mos. My son, Kenny (love) would take me by this well managed Starbucks which is always well kept. Also by the Starbucks (Grace) on Capitol Drives in St. Charles, MO. They are dear to my heart as well. 🥰 I just want to thank Starbucks- Hanley Rd for treating me and others so kind, and preparing our orders correctly with a smile. I am healing from surgery but it has taken a lot out of my sweet spirit. I am driving 4 months later again. PT on-going. Feeling a little back to normal. Starbucks is like family to me. Not all of your Starbucks are caring...no name calling. I know where to go for great service. Smile Thank you guys for helping me along the way to my healing. Starbucks you are amazing. You have great, clean, kind, caring stuff. That needed in these crazy times. I love you all. Ms. Rosie Turner. 💥♥️🌹🎶🥰 Great products and good services. Beverages and other items are a little pricey. I visit Starbucks every week. Nice if you would have coupons for your customers. Thank you, Rosie Food: 5 Service: 5 Atmosphere: 5
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Gary Lyon
Source: google
6
2 months ago
Comparing this Starbucks to others it was 'Meh'. 2.5 stars to be exact. Average. Price per person $1–10 Service: 3 Atmosphere: 2
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Peter Hussey
Source: google
2
2 months ago
30min in the drive through, for 3 drinks Meal type Other Price per person $1–10 Service: 1
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B M
Source: google
10
2 months ago
Wonderful location. The employees are super friendly and professional. I love the positive attitudes. Employees greet me and ask me how my morning is going and what's planned. There sometimes is a line in the mornings when I go, but the line goes through fairly quickly. This is a regular go-to location for me on my way to work. Notices of new menu items are posted in the drive thru so that you have an idea of what is up and coming. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Pumpkin Loaf
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