Arrived and had to ask several workers for help. My friend asked for a order and they did not have the ingredients in stock so she inquired about another item and the cashier rolled her eyes and huffed and puffed when she asked about the item that she had never had. Horrible service
Food: 1
Service: 1
Atmosphere: 1
I stopped coming here because EVERYTIME I ordered from here, they ALWAYS messed up my order. I started to feel like they were doing it on purpose after the third time so I just stopped going here. Their attitudes are awful too like oh my god. I like shopping in the stores in the Renaissance area, but I hate this Starbucks. I’ll stick to the one that’s on Baptist road.
Food: 1
Service: 1
Atmosphere: 1
Teach your staff how to follow directions! Teach them how to be polite and treat people with respect when they are questioned about their mistakes! They didn’t make our drink as requested! Gave us someone else’s order and than had an attitude when they were politely asked to fix it! Throwing stuff down in the sink! Huffing, puffing, and getting upset!
Food: 1
Service: 1
Atmosphere: 1
Filthy. You could see the mess everywhere behind their counter at the mobile pick up. Empty milk jugs all over, spilled liquid on the counter. The bathroom was disgusting. There’s build-up all over the walls near the hand dryer, everything was damp.
Staff couldn’t be bothered to greet anyone, even when we thanked them for our mobile drinks. Just blank stares, as if they were offended we were even speaking to them. Zero customer service skills present. I 100% understand the difficulties of providing top tier service when things are busy, but baristas were literally staring off into the distance or at a wall.
Service
Take out
Price per person
$1–10
Service: 1
Atmosphere: 1
Starbucks sent my cup of coffee and wasted half of it the sandwich that I ordered did not look like the picture I really did not like the bread was hard on the sandwich
Service
Delivery
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Chocolate Chip Cookie
These young women in here are rude as ever and I honestly will never go back I felt really disrespected and I vocalized I was trying to be respectful even though my drink ruined my meal because it was made bitter how you rush someone make something disgusting then roll your eyes and the pass me off to a manger without even the courtesy of the same respect then the manager says that wasn’t disrespectful smh well then I definitely don’t want to see what is
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
The worst Starbucks I’ve ever been to. I felt like they were mad at me. Terrible attitude. I give them a big tip every time I come in and you never get a thank you or a sign of appreciation my orders are always messed up, incorrect, and no one smiles, I’ve given this place 4 opportunities to redeem themselves. because everybody has a bad day now and then, but this is ridiculous. I hope someone in corporate fixes this, Starbucks used to be known for the good people they hired in the service they rendered.
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
This was my first time ordering any type of coffee at Starbucks. I do not drink it in any form. Today is Veterans Day so I decided to go to get the free coffee. I wanted sugar no cream and she said I could add flavors but I left my money in car so just got plain coffee.
The young lady who took my order was very very friendly and helpful. She said their coffee was the BEST!
I finally tasted the coffee and I don’t like it but then I don’t like coffee. If they put sugar in it I can’t taste it! 😃 It smells great!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 5
Atmosphere: 5
I held off on leaving a bad review for my last visit at this location. The people who work here do not need to be working here. Their rudeness and idiocy would be better served at McDonalds. Girl who actually handed us our drinks was nice, whoever spoke over the intercom needs a happy meal. Order a mobile order and told her that I had “just” placed it. She responds with, “Well it won’t be ready yet.” I responded with, “Yeah I know.” AND SHE LITERALLY DID NOT SAY ANYTHING SO I PULLED FORWARD. The order WAS placed for Drive thru. IF I WERE TO HAVE NOT PLACE IT THROUGH MOBILE IT STILL WOULD NOT HAVE BEEN READY. I have never experience such poor service in my life from a STARBUCKS. But this location is “F Tier”. NOT TO MENTION, whoever made my $17 worth of matcha teas didn’t even shake them, and they’re not even right. Your job is to literally make beverages and be nice. I’m not one to EVEN leave a review but this is ridiculous.
Service
Take out
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
