By far the most terrible Starbucks experience I’ve had. The employee, a gentleman, had a blank stare zero customer service whatsoever. It was like talking to a wall. Not only that, I was redeeming my birthday reward, even clicked on it and TOLD him. And he stared at me and to one’s surprise, my reward wasn’t redeemed. I was charged to my card. To top it off, my order was wrong. The girl working there was nice and added the missing Caramel drizzle . Definitely not a good experience . The girl making the coffee makes great coffee so that’s the only good thing but definitely not a good start to my birthday.
The two baristas on duty around 9am this morning went out of their ways to help me when my card acted up. I cannot remember their names but the people here have always been very kind to me and you should treat them well
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Usually the other lady is nice. But today I ordered matcha green tea latte. The new lady just made regular coffee latte and accused
Me that I didn’t say matcha. She’s very rude and has a bad attitude. She didn’t apologize for her own mistake.
Good coffee. Fast service. But I had a mask in saying I was Deaf and just like last Starbucks in Alabama does not pull down mask so I can read they're lips. No longer deaf accommodating. There are a lot of deaf people who read lips.
I love Cascara cold foam cold brew especially when the foam is extra blended. I'd give it 5 stars but I think the cost of Starbucks drinks are ridiculously high.
