Great service, kind and fast ☑️ excellent quality as always ☕🕕 recommended 💯👌
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
While inside ordering today, I double checked with the barista serving us that the mocha sauce doesn’t contain dairy ( which I have ordered and researched before, but I like to ask in case of process change). She was very kind and said she didn’t know but would ask. She turned around and asked what I imagine to be the on shift manager, an older female with short curly hair. Who promptly responded “ ugh yeah it’s mocha it’s chocolate do they not know what chocolate is of course it contains milk”. The barista turned around to provide us the answer and was very apologetic for the response I overheard. She took the rest of our order and continued to be amazing and polite. The older female noticed our exchange while we were discussing that not all chocolate contains milk and walked back over to say ( in a nicer tone) that “yes it’s mocha it contains dairy cause it’s chocolate and she doesn’t know how bad the allergy is”. Then returned back to her work.
I truly hope she was not actually the manager because this attitude does not foster a good work environment. The barista serving us was wonderful, the same of the rest of the staff here during multiple previous interactions.
I understand the holiday season is a busy time for retail but such a dismissive comment implying the annoyance and ignorance that I every asked it’s never appropriate. I am merely doing my due diligence to keep up with the potential for process/ ingredient changes, which anyone with allergies knows happens frequently and often unannounced.
Service
Take out
Price per person
$1–10
Food: 5
Service: 2
Atmosphere: 5
A busy location, but they hustle to ensure your order is completed in a timely manner. Always an excellent product! And selection!
Service
Take out
Meal type
Breakfast
Food: 5
Service: 5
Atmosphere: 5
