Starbucks Store,Fast food,Cafe,Bar in Federal Way

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Reviews
#82 From 194 in Federal Way
8.3
286 Review
Ambience
8.3/10
Food
8.3/10
Interior
8.3/10
Prices
8.3/10
Service
8.3/10
More details
Price & Cuisine
$$ Coffee Shop, Fast Food, Breakfast
Establishment type
Store, Fast food, Cafe, Bar
Reviews
286 reviews
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I recently applied for a job here. The manager was quick to reach out to me with an email but then never replied back. I have called and emailed him several times and have never heard back from him. The manager danny, told me he wasn't feeling well over a email. I replied back saying something about a phone interview and he never answered. I have continuously emailed him and called the store only to be told nothing. I always thought that Starbucks was a great company to work for but I do not feel that way anymore. Food: 5 Service: 1 Atmosphere: 1
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Axolotl
Source: google
10
A month ago
I came in and ordered an sandwich and realized I got the wrong one after I had left. I called, and they picked the phone up super fast. I told them what happened and they said I could come by and pick up a replacment sandwich. Everyone was really nice and fast. They handled the situation great! I don't go here often, but when I do it is always great. Always super welcoming and great breakfast sandwiches 😊 Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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Angela M.
Source: google
4
2 months ago
This location is hit or miss. More misses than hits. The drive thru can get backed up fast and the staff can get pretty impatient therefore rushing you and messing up your order instead of taking their time and shooting for accuracy. They are also not very friendly here. Occasionally you can get someone from another location or a shift supervisor that will make your order good and put a little pizzazz in their customer service instead of being so lackluster. The only reason I do come to this location is if I am in the area and need to do the essentials for myself, etc. Service Take out Meal type Other Food: 2 Service: 2 Atmosphere: 1
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Sun Willow
Source: google
10
4 months ago
Collin is the best batista. Always friendly and kind,he cares that customers are treated well and that they have a great experience. Thanks, Collin, for the free smiles and great coffee! Food: 5 Service: 5 Atmosphere: 5
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Cody Warf
Source: google
2
A month ago
Walked up stood there with 3 other people, cars in drive through for the barista to say they are closed. On google it says they are open until 1800. Service: 1
It would be a really good place but they need to have a separate exit and driveway to get out because it gets blocked. Otherwise it would have been perfect. Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Shalo Sami
Source: google
10
4 months ago
This place has a very bad customer service their workers are very rude unprofessional I’m very disappointed I hope they can work on their customer service skills. Got much better I’m very happy with their service now I’m not sure if they rehire new employees but they are very nice a lot better then before now I keep visiting this location more often.😃
Shouldn't have to wait 20 + minutes Bigfoot north of this spot makes better coffee and the service is better Food: 1 Service: 1 Atmosphere: 1
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Trevan James
Source: google
6
4 months ago
So I walk here three or four times a week with my dog and just recently they stop allowing walk up service after 1 PM. It’s disappointing because I just won’t be taking my business here anymore since they’re not open for it. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 1 Atmosphere: 5
I've never been to a Starbucks that had bad food or service Service Dine in Meal type Breakfast Food: 5 Service: 5 Atmosphere: 5
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