Starbucks Store,Cafe,Bar in Kenosha

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Reviews
#143 From 235 in Kenosha
8.0
115 Review
Ambience
8.0/10
Food
8.0/10
Interior
8.0/10
Prices
8.0/10
Service
8.0/10
More details
Price & Cuisine
$$ Coffee Shop
Establishment type
Store, Cafe, Bar
Reviews
115 reviews
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Service was AMAZING!!!! Very friendly young lady with colorful hair tended to us. I don't know her name, but she DESERVES a raise! I WISH all retail/customer service workers could be more Ike her. The store was clean, well organized, and service was speedy. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
They don't even acknowledge you are there. They don't say hi I'll be right with you, you just get ignored until they can get to you. Service Take out Meal type Other Price per person $1–10 Food: 4 Service: 1 Atmosphere: 3
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Mighty Mike
Source: google
6
11 months ago
Guess a lot of people like it but i like McDonalds and Kwik Trip coffee better the one in kenosha is hard to get in and out of there traffic bad there. McDonalds give me coffee for less then 1.00 cause Im a senior 55 and up Service Take out Meal type Lunch Price per person $1–10 Atmosphere: 1
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Kelly Christie
Source: google
10
2 months ago
Love me my chai latte Food: 5 Service: 5 Atmosphere: 5
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sue norton
Source: google
10
5 years ago
I love this Starbucks! The people that work there are friendly and always willing to help. The manager (as well as others) is awesome and knows many customer drinks before they even order. Everyone is always smiling. My favorite Starbucks to get a coffee!!!
Customer service wasn't friendly and my order was wrong. Immediately returned. Employee excuse was my whip cream must have melted. I have been posting this longer than it took to return with the incorrect order. No apology fror the inconvenience. Also the original employee who served me had her hair hanging out and in front of face when making my drink.😰😠
The girl who helped me was great. I missed her name to send her a review to corporate. I really hope she knows she made my day. We went to two other Starbucks first and I was pretty frustrated by the time I got here. She did awesome tho 😁
Stopped this morning about 8am. Waited while the male worker finished taking care of the person in front of me. When he finished he finally took my order for a single drink and then he proceeded to take orders for 4 more people in line behind me. He then went on to prep and make sandwiches before he ever started my drink. I waited at least 15 minutes for him to finish my drink which was supposed to be easy ice only to receive it with extra ice(the cup was packed full of ice) in it. I stated it was suppose to be easy ice and he says it is. Not sure how he could even think it was. When I got home like 5 minutes later I removed most of the ice and was left with less than a quarter of a glass of liquid that still had ice in. This is not the first time this has happened and I was trying to be considerate to all the people behind me and if I didn't need to get back home I would have demanded that he remake it. Customer service is so lacking at this location.
Went to Starbucks yesterday afternoon between 2:30 & 3 pm after grocery shopping. The young girl that was by the cash register when I walked up to counter was on the phone. She was asking someone on phone when they worked & then said to someone that was behind me at a table when the person was working. I am standing there waiting to be waited on & she keeps talking on phone & to other person in store. She clearly had to of saw me right in front of her but didn't care to wait on me. I finally left. I will take my business else where. Obviously this Starbucks has workers that do not care about their customers.
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Sam G
Source: google
10
2 years ago
The girl who opens on the weekends is the greatest. She always remembers our order and makes it perfectly every time. We come to this location solely because of her Price per person $1–10
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