The women, Luanne, who took my order was talking to other people as she took my order and I had to repeat myself and she still wrote it on the cup wrong. When she made my drink she made it wrong and still put whip cream on it when it said no whip cream on the cup. And when I told her she I should have ordered a different drink if I didn't won't whip cream when I proceeded to tell her it was the wrong drink she continued with and attitude and said now what's wrong. I'm not the type to complain but there was no need to be rude
I enjoy a Starbucks coffee from time to time, I'm not a regular, but I do go when I'm in an area where there is a Starbucks. (We live in a small town that doesn't have a Starbucks.) The customer service at this particular location (lady working the morning) was horrible. I thought it might be my lack of coffee /caffeine in the morning, but even my 9 year old said to me, "Was that lady rude?" I ended up getting my 9 year old a treat, but I headed up the road to Dunkin for service with a smile. If you're in this area, I'd say take the short drive up the road and get the better service.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Just left with my daughter and the young woman Laila was the only one working, making drinks and taking orders and not only did she keep a positive attitude she went out of her way to make my daughter feel special. She made our day
The customer service here is awful! i love starbucks but i would definitely not go here. There is one employee in particular who makes your experience the worst the fact that you have to correct my verbage is outrages and it definitely was not in a joking manner, then to have the nerve to be rude to a store employee is definitely not a pleasant way to start the day.
I love Starbucks coffee however, I would stay away from this one. The customer service is terrible! The girl that works in the morning (maybe the manager) is the worst person to be the face of this awesome company.
Came in a couple days ago in the morning. I asked for sweet cream and got charged for seasonal cold foam :/ I don't mind paying 60¢ for sweet cream but $1 for something I didn't even get is ridiculous
