They were so kind and took care of helping me order a drink not normally made warm. They blessed my day. Thank you gentlemen for your kindness.
Service
Take out
Meal type
Other
Starbucks is a little place filled with true community. Allowing you to sit and work or sit and converse with new friends or old acquaintances. It's a true home away from home with a warm cup of joe to settle it all in.
Food: 5
Service: 5
Atmosphere: 5
Staff is great, 5 stars there. Other than that, look at these tiny garage sale looking furniture pieces to sit on and NOT enjoy your cup of Joe that you just paid nice furniture prices for (fig.) Starbucks has been removing more and more from the “experience” in all of their locations so much that paying these prices for their products may end up making them a victim of this recession. Step it up SB and bring back the award winning experience.
Service
Dine in
Meal type
Other
Price per person
$1–10
I've had 4 consecutive visits to this store where I've sworn never to return. I should have stuck with that. Today I thought it was convenient and it had been a month since my last visit and was worth a shot. I ordered black coffee thinking 'you can't screw that up' but I was wrong. It's chunky. When i went to pour it into my insulated cup it was full of grounds. I had to dump it out. Last visit they gave my coffee to the car in front of me and chatted for 2 minutes before the car handed the coffee back to the barista and drove off. The barista handed me the coffee. I had to dump that coffee out too. So if you like throwing money in the street, this is the Starbucks for you! When I called the manager to complain he told me I was unprofessional LOL! Negative 10 stars. Drive to I25 and go to the Starbucks in Thornton or West to Lafayette. This isn't where you want to be.
Food: 1
Service: 1
Atmosphere: 1
Server less than professional and couldn't get Internet to work
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 2
Starbucks is good but this specific location gave me half a cup of coffee in a tall cup (small)… I was very disappointed. If I wanted a sample, I wouldn’t have bothered ordering a coffee. They weren’t even busy at the time and I even left a 20% tip to be generous for someone to make a cup of coffee. Never going back to this location
Service
Take out
Price per person
$1–10
First off I absolutely love most of the staff at this location, they are always so awesome and pleasant to deal with. Always asking how I'm doing even though they don't have too and just interacting with me always when I come in. I usually come visit on my lunch break and it's great to decompress and just talk to some wonderful people. Why the two star rating though? Well let's get into that. I usually come on my lunch as it's the only time a day I can. But every time I come in it seems that they are always short staffed with only 2 or 3 employee's working with a long line. I can tell they are overwhelmed, I've worked in customer service for over 10 years so I can tell even when majority of people can't. But one thing I do notice is that every time I do come, it seems their Boss is always sitting down and not helping out. When I was a shift lead at a previous job I ALWAYS made sure that as a leader it was my job to help out so that my staff didn't feel like they were drowning and helped out before doing my other things. It's such a shame to watch these fantastic people struggle and do their best when they are NOT receiving that support from someone whose job is to support them. Customer service is already tough, I just wish there was something I could do since I feel they already do so much for me when I come to visit. I hope after this review they can get that help and support from their Boss and get that help that they should be getting. Nothing is worse then terrible management especially in customer service.
Meal type
Lunch
Price per person
$10–20
I’m a regular here because the staff is always so nice to me and it’s a place I can go unwind and read after work! Really appreciate you all!
Service
Dine in
Meal type
Other
Price per person
$10–20
