I usually come here in the morning before work and always order the Macha Tea Latte hot. It’s never consistent. Usually their hot is not really hot it’s always warm. I drank my tea this morning expecting it to be like it has been and it was scorching hot & only half full. I went through the drive through again just to explain that my drink was wrong. She decided to gaslight me and say I was just imagining that it was wrong. I’m pretty sure they make your drink wrong on purpose if you don’t tip in the drive through. This was on purpose. Horrible service.
Food: 1
Service: 1
Atmosphere: 1
My main reason for the poor rating are the drinks. Since the opening of the 15th starbucks I have not come to this location due to the inconsistency in drinks. Either they are too milky or just plum wrong. I shouldn’t have to worry about whether or not my drink will taste like it should when purchasing :(. This morning I ordered a brown sugar shaken espresso and it was made with cold brew rather than the blonde espresso like stated in the name. I’ve realized the mornings are when the drinks are most made wrong; I came in the afternoon a week ago and was greeted by a lovely and helpful face, I believe her name is Sam. Thank you Sam for making my drink correctly and making my day better.
Food: 1
Service: 2
Atmosphere: 4
Everytime we come here the drive through is slower than molasses. Plenty of time to contemplate your regret for not going to a different Starbucks. 15-20 minutes to get through with only 5-7 cars in front of you is unacceptable and it's not a 1 time thing.
