Starbucks Store,Cafe,Bar in Pottstown

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Reviews
#32 From 78 in Pottstown
7.3
115 Review
Ambience
7.3/10
Food
7.3/10
Interior
7.3/10
Prices
7.3/10
Service
7.3/10
More details
Price & Cuisine
$$ Coffee Shop
Establishment type
Store, Cafe, Bar
Reviews
115 reviews
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This is my go to Starbucks, rarely do I run into incompetent workers. However, today I went to drive through and the man working talked over me the entire time and failed to give me my correct drink once I went inside the store and had asked them to remake it. He was talking to the other workers, had the window open when I had pulled up and continued to talk over me when I had asked to use my Starbucks rewards. When I went back inside the store for my drink to be remade, he had let it sit on the counter near the drive through window for twenty minutes and insincerely apologized to me. The manager did nothing about the situation that I know of and didn’t offer me any discount for the 20 minutes I spent waiting on a drink that had apparently been sitting there the entire time. I strongly do not believe this worker should be working in a fast placed environment, He was very rude to me and inconvenient. Food: 3 Service: 1 Atmosphere: 3
I come here about once a week or so to get some work done. Table are always clean and the staff is always kind. My order is always ready within minutes. Food: 5 Service: 5 Atmosphere: 5
Food: 5 Service: 5 Atmosphere: 5
Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Iced Lemon Loaf Cake
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Emily Boyle
Source: google
10
2 months ago
Great service, employees are nice and service is fast. Service Take out Meal type Brunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Mocha Frappe
Food: 3 Service: 1 Atmosphere: 3
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Emily Boyle
Source: google
10
2 months ago
Service Take out Meal type Brunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Mocha Frappe
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Malki Senani
Source: google
2
3 months ago
This store is FILTHY!! I saw muddy floor in the work area, garbage was overflowing, spillage all over, back counters were dirty, i was gross to drink my macchiato. There weren’t any coffee left in the pot or old coffee was left in the pot, Saw the dirty espresso machine + steamer, which wiped with a dirty rag after steaming the milk. Health department should close this store. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 4 Atmosphere: 1
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Malki Senani
Source: google
2
3 months ago
Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 4 Atmosphere: 1
Waited in the car line for almost 30 minutes today only to find out they didn’t have any pumpkin syrup…so no PSL. It’s September how could they be out of pumpkin syrup? Not to mention almost every time I come to this location they are out of something. Their franchise tag should be revoked! This place is under terrible management. Service: 1
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