Not only was my drink done wrong but the person in front of me his was as well and nothing was done about it. This location doesnt have the stress or rate of customers like the main one yet still get orders wrong with poor customer service and lack luster hygiene with hair not being pulled back and seeing strands everywere.
Food: 1
Service: 1
Atmosphere: 2
I was just at the Starbuck's next to Dillon's. Ordered a half caf americano. Tasty drink but it was lukewarm for temperature. I was told: "well, that is bc you wanted extra cream in your drink". I have had dozens of Starbuck hot drinks that were hot even after the half and half is added! She did offer to make another one which is somewhat of a waste of a drink, and I don't think it would have solved the problem of a drink maker that is not actually serving hot water for the drink's base. Also, it would have been appreciated to be offered a way to warm up the drink which I imagine existed somewhere in the Dillon's store. At the very least, customer service 101 is in order for these serving gals!
Great staff. Cannot explain how.much it means when someone remembers your order these days. Kudos to the associates.
Service
Take out
Price per person
$1–10
Everything is great at this place I don't have to wait through the drive-thru to get what I want which makes it better than the bigger building! They're always nice and courteous and always get my coffee build right!
Food: 5
Service: 5
Atmosphere: 5
I just want to give a shout out to the employee's. They have always been great to us. When I moved to Hays 1 1/2 yrs ago. It only took a few visits before they knew exactly what I wanted. I would grab the expresso beans and they knew how I wanted it ground before saying anything. They have had a small issue with their grinder but they made it more then right with me. Always treated with respect and with a smile.
Perfect for shopping (Located inside "Big Dillions") or just need a fix on the Southside of town and don't want to drive all the way to the North Starbucks.
Four Stars only because it is NOT a fully stocked Starbucks. So they don't have some things the others do ex: pastry window.
Service
Dine in
Meal type
Other
Price per person
$1–10
