Starbucks Store,Fast food,Cafe,Bar in Centennial

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Reviews
#104 From 228 in Centennial
7.9
277 Review
Ambience
7.9/10
Food
7.9/10
Interior
7.9/10
Prices
7.9/10
Service
7.9/10
More details
Price & Cuisine
$$ Coffee Shop, Fast Food, Breakfast
Establishment type
Store, Fast food, Cafe, Bar
Reviews
277 reviews
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Zero stars would actually be more fitting. I stopped in for a Carmel frap but was told they were out of frap roast but could make the drink without so I declined. My kids were with me so I asked if they'd like a cake pop and they said yes. I arrived at the window to get my cake pops and quickly grabbed the bag and handed them to my son in the back seat. Before I even made it around the building my son told me there was only one cake pop in the bag. My son and I double checked and saw only one cake pop. I then went inside and told the guy that was at the window and he rudely stated "Oh no, I put two in that bag." I went back outside to get my son and toddler (as I knew there was a chance he would be antsy and did not want to leave him in the car with my older son for long). I went back inside again and of course when I went back in the initial guy that was at the window and that I spoke to was "busy" with his back turned and fiddling around and "cleaning"so a lady addressed me and asked how she could help. I explained to her the situation that I only had one cake pop but paid for two and she said "maybe it fell out," but handed me the cake pop. Terrible service! These people act like I'm trying to get something free from them when all I want is to get what I paid for. Save yourself the time and headache and go to another Starbucks or better yet, Dutch Bros who ALWAYS has stellar customer service. Service: 1
avatar
kvn mojo
Source: google
8
A day ago
Great food and great service for a Starbucks. Can’t stand the company and what they represent, so I usually avoid them. Was in a rush, hungry and this was right in my path! Service Take out Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes Bacon Sausage & Egg Wrap
Please don't visit this store, ordered for Caramel Crunch Frappuccino for my kid with no caffeine, after 20 mins of delay they gave with caffeine. When i called the store later to talk to manager, came to know it was the manager who took that order and was no interested to apologize, complete staff in this store is unfriendly and doesn't care about customer service.. Food: 1 Service: 1 Atmosphere: 1
avatar
Charles Cox
Source: google
10
3 days ago
Met a friend for coffee. The location is nice, well maintained and larger than my local Starbucks. The food and service was great. Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
avatar
Ollie Smith
Source: google
10
A week ago
Food: 4 Service: 5 Atmosphere: 5
Zero stars would actually be more fitting. I stopped in for a Carmel frap but was told they were out of frap roast but could make the drink without so I declined. My kids were with me so I asked if they'd like a cake pop and they said yes. I arrived at the window to get my cake pops and quickly grabbed the bag and handed them to my son in the back seat. Before I even made it around the building my son told me there was only one cake pop in the bag. My son and I double checked and saw only one cake pop. I then went inside and told the guy that was at the window and he rudely stated "Oh no, I put two in that bag." I went back outside to get my son and toddler (as I knew there was a chance he would be antsy and did not want to leave him in the car with my older son for long). I went back inside again and of course when I went back in the initial guy that was at the window and that I spoke to was "busy" with his back turned and fiddling around and "cleaning"so a lady addressed me and asked how she could help. I explained to her the situation that I only had one cake pop but paid for two and she said "maybe it fell out," but handed me the cake pop. Terrible service! These people act like I'm trying to get something free from them when all I want is to get what I paid for. Save yourself the time and headache and go to another Starbucks or better yet, Dutch Bros who ALWAYS has stellar customer service. Service: 1
avatar
Charles Cox
Source: google
10
A week ago
Met a friend for coffee. The location is nice, well maintained and larger than my local Starbucks. The food and service was great. Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
avatar
Ollie Smith
Source: google
10
2 weeks ago
Food: 4 Service: 5 Atmosphere: 5
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Olajbmw *
Source: google
2
3 weeks ago
Employees were standing around without acknowledging I even existed, it was several mins after standing at the register that one of about four Employees finally grudgingly went "I'll be with you in a min". Worst service I've ever had in a Starbucks Service Take out Meal type Other Price per person $1–10 Food: 2 Service: 1 Atmosphere: 3
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Brook Alemu
Source: google
2
A month ago
Very disorganized team. How do you get a drip coffee and a hot tea wrong? It’s true what they say - Starbucks is desperate and declining. Not surprised. Food: 1 Service: 1 Atmosphere: 1
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