My recent visit to the store was unfortunately marred by several factors that significantly detracted from my experience. Firstly, the volume of the music was excessively loud, making it difficult for me to concentrate on my studying, which was my primary reason for being there.
However, what was even more unsettling was the conduct of the employees, particularly the shift lead. Throughout my time in the store, I couldn't help but overhear conversations in which the shift lead was adamantly expressing views about refusing to work for a straight man. This vocalized bias towards men made me feel distinctly uncomfortable as a customer.
What struck me as particularly concerning was the timing and context of these discussions. With other customers present in the store, it felt inappropriate and unprofessional for such personal views to be aired so openly, especially by a member of staff in a leadership position.
While I understand that workplaces can foster diverse opinions and beliefs, it's essential for employees, especially those in leadership roles, to maintain a level of professionalism and ensure that all customers feel welcome and respected regardless of their gender or sexual orientation.
Overall, my experience at the store was overshadowed by the distracting music and the discomfort caused by the vocalized biases of the employees. I hope that steps will be taken to address these issues to create a more inclusive and welcoming environment for all customers in the future.
P.s. yall wouldn't have to yell at each other at a level where everyone hears your private discussion, if you were to lower the music a notch.... sorry not sorry
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Sloppy is the nicest thing I can say. I’ve been to this location multiple times and each time there’s something wrong with my order. Today I waited 10 minutes for the wrong drink, had them remake it, just for the espresso to be weak. It taste like I’m drinking watered down milk, which is offensive when I wanted the taste of coffee. There’s a lot to be desired from this location, but let’s just start with good coffee….
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 2
Atmosphere: 2
The girls working were far more interested in being obnoxiously loud with their group of friends and making them an array of free drinks to try than helping actual paying customers. We were an afterthought and an annoyance. Luckily, there’s no shortage of coffee shops in the area.
Food: 3
Service: 1
Atmosphere: 2
Best baristas in the cypress-spring area. Coffee is very very strong just how I like it, thank you. 🙏🏻 every time I come coffee is great.
Service
Take out
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Cashier staff was very polite and smile, very friendly and helpful. Today 9.27.22 morning was not so crowded as other days. The venti latte was good and the ham and cheese croissant delicious. The to go orders was organize and clean. Today was a great experience.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
I just had an amazing experience here. It is my birthday today and they were VERY vibrant and positive to me when hearing this. I redeemed my free drink which is always something to look forward to each year on your birthday and the staff here made it feel so special for me. The girl working barista even went on to give me a suggestion to add to my drink. A++ service. I hope management congratulates her customer service. I was impressed. Keep it up!
I guess it's too much to ask anymore for people to just be kind and not have an attitude at fast food places. Rude baristas today. Well, rude to me, but not to people who don't look like me. I find that interesting too.
Meal type
Other
Price per person
$1–10
Service: 1
if you want to wait 30 minutes for a coffee then this is the place for you. they ignore mobile orders until you say something and act like you don’t exist. i recommend driving an extra 10 minutes to another starbucks because you’re going to spend that time plus some waiting for your drink here.
Service: 1
Atmosphere: 2
This Starbucks is not serving the the real Pikes place anymore right now there’s serving some Guatemalan casa ole. They should take the pikes place signs off the coffee brewers . Terrible
Meal type
Breakfast
Price per person
$1–10
Service: 4
Atmosphere: 4
Just moved to the area and made my first Starbucks stop. I placed my order online and it was ready quick! For sure within the projected 4-8 minute wait, if not before. My drink is beautiful, the atmosphere is standard Starbucks, and there's plenty of seating (indoor and out) and parking available.
Only negative is there isn't a drive thru.
