Long story short, girlfriend and I ordered 2 coffees before leaving for work. Order placed a bit before 6am and the mobile app said order will be ready by 6:11. It's a 20 minute drive for me to the store. I didn't get out until 6:27. For 2 coffees. In no world should it take a half hour or more for 2 drinks. I understand it if it's busy, but there was one car in drive thru and one in store when I arrived. Also their app always claims to be out of stock on everything but ironically if you call and ask, they magically become available in the app. If you value your time don't go here. Staff is friendly, just don't seem to manage time well. I've had entire pizza orders placed and ready in less time than this took.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
Placed my mobile order at 6am this morning for 2 coffees and a banana bread and the app said estimated pick up time was 6:11 when I went into the store at 6:15 they only had my banana bread ready but no coffees. I understand I have a a lot that I order in my one coffee but I did not leave that store until almost 6:30 this morning. When I pulled up there was only 1 person in the drive thru and 1 person sitting inside it should not have taken almost half an hour to make 2 coffees and heat up a slice of bread. I am very disappointed with this Starbucks as I go to it regularly and have never had this problem. It made me late for work this morning and that's not okay.
Service
Take out
Food: 3
Service: 1
Atmosphere: 3
Update Jan 2024:
They usually get my drink right now. Service is still way too slow during busy times whether you go in or do drive-thru.
There have been times where they had to lock the doors and only utilize drive-thru service because they were that understaffed.
Most of the employees are friendly. Levi is awesome and has an excellent customer service demeanor.
.....
They constantly get my drink wrong and it's very simple.
There are about two people working drive thru who have amazing customer service and attitudes, but everyone else acts like they hate their job.
It's extremely slow. Drive thru and going inside are both very long waits for the orders to be ready.
Done giving them chances. I'll go all the way to the Target Starbucks in Lake Worth rather than here. That one is always super friendly and as quick as they can be, and they have the best tasting drinks.
Meal type
Other
Price per person
$1–10
Service: 4
Atmosphere: 2
This is the most unfriendly Starbucks I've ever been to. And why does it take 15 minutes to grind 2 bags of coffee?!
Service
Take out
Meal type
Other
Price per person
$20–30
Service: 1
Atmosphere: 1
This typically isn't my favorite location. But, Rachael is AMAZING! Her friendly, positive attitude keeps me coming back!
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 5
Atmosphere: 5
This is the only Starbucks that you have to wait 30 minutes for two drinks and nobody is in the lobby. Also, every time my drinks do not taste like they should there is a couple people that do OK though but these 2 girls all they do is talk and goof around I would avoid this Starbucks at all cost go to the one in Lake Worth you’re in and out less than five minutes. In Lake Worth, your drinks are always how you want them with no wait
Service
Take out
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 3
Nice staff and the chairs are great! Needed to find a comfy spot with good seats for my back. It did get a little busy with others who had the same idea around mid-afternoon but it didnt last long.
Service
Dine in
Meal type
Other
Price per person
$10–20
I live down the road and this starbucks is the only starbucks that is ALWAYS out of items. Then they will claim its a national shortage yet you can drive 20 minutes to any other starbucks and not have the same issue. On top of that the ONLY redeeming quality is the normal staff because the management is beyond unhelpful. The starbucks ran from the inside of a grocery store less than 2 foot ball fields away is more on top of things than this one. I love starbucks but hopefully this review saves people trouble of finding out for themselves that this starbucks is not holding the franchise standards.
Food: 1
Service: 1
Atmosphere: 1
Somebody needs to hear this.. A tip is not required!!! The tip is for the quality of service provided! Why should I tip you on top of the high prices, for food that's poorly prepared or horrible service? I'm assuming, because I left no tip the above things happened. Unacceptable!! But, this is a lesson for myself, DONT PATRONIZE with my hard earned money!
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
