February 15th I decided to pick me and my Speical Needs client breakfast for both of us one morning. Did the drive threw and when I was going to make my payment. I found it very rude how your employee tells me to take the card reader AND swipe my own card on the machine. What happened to customer service? Train employees so your customers don't leave with the notion of NEVER coming back. Thank You.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 3
Service: 1
Atmosphere: 2
I drove over to this Starbucks because Google maps said there was a drive-thru. When I got where Google sent me, I didn't see any sign of starbucks. I even doubled back to make sure. Looks to be inside a college of St Rose student facility (which just went out of business). So no drive-thru and no coffee for me.
They don’t do mobile orders (i like it cause I can customize the order myself and it just saves time so when I get there I can just pick it up) … some staff don’t kno how to put money in the mobile app gift cards, they have a scanner but they just decide to put the mobile gift card number manually, and it takes forever… someone didn’t even kno what to do for that… it just seems like they are very untrained… and I like this location cause it’s close and convenient right on campus for the morning cause the next closet one is too far for me to get to in the morning… and Starbucks is my favorite place for morning coffee and bakery items… thank you
Friendly baristas who remember their regulars and strive to take care of customers. I have never been disappointed and more often delighted. Feel free to stop by and order your favorite, you will be glad you did.
This is a moderate Starbucks that's run by the College of Saint Rose's catering company. They do not take gift cards. They often are only open when there are fall or spring classes. Occasionally it is open if the College has an event happening to show potential students the shop.
very disrespectful barista and was being rude to me telling me to backup when I was telling her to add caramel was laughing and telling other coworkers and laughing towards them about me
Service
Dine in
Meal type
Other
