I sent my partner to get me a caramel ribbon crunch frappe with Java chips and once they brought it back to me I noticed it wasn’t made correctly on top of him being charged for the wrong drink, they went back to the establishment to get it fixed and the second time the drink was STILL incorrectly made. A frappe is a blended drink and the young lady behind the counter filled the cup up less and halfway with regular coffee and the rest of the way with caramel and whipped cream and she still didn’t add the Java chips even though we were charged for it. Unfortunately we did not get the young lady’s name as she wasn’t wearing a name tag all I have is a description. A Caucasian woman looking to be in early to mid twenties with glasses, about 5’4, on the heavier side, with brunette hair and low speaking voice. This young woman does NOT need to have a job in customer services especially not at Starbucks, I’d like to speak with corporate. I added pictures of the first incorrect drink and the second incorrect drink. She acted as if she was inconvenienced by us asking her to do her job and was incredibly rude to my partner.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
I recently started grabbing coffee here since the grocery store has more produce choices than the store 2 doors down. Every morning that I walked in and ordered, this lady has been so polite & profesional. I really need to get her name. I forgot to grab something from the grocery store and she was starting to make my drink. This girl waited until I came back to make my drink!! Not to mentioned it was the best flat white I ever had. Hands down the best barista!
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
