5/1/2024; 3.45 p.m
In the middle of this boycott, you should really learn how to appreciate your customers more.
From ordering, to payments to asking just extra tissue after eating, not even a single welcoming gesture or thank you received.
You should just tell if I need to pay for extra tissue. Good luck for your business
Service
Dine in
Meal type
Other
Price per person
RM 20–40
Food: 5
Service: 1
Atmosphere: 4
Been here several times
Every time when the drink is ready, they don't notify you like other branches, they just put it there quietly waiting for you to go and see if it is your drink.
Then the seats were dirty and the staff didn't clean them in time. Even though I've been here for an hour, they still haven't been cleaned and are very dirty.
The staff were just there talking and laughing
Meal type
Other
Price per person
RM 1–20
Food: 4
Service: 1
Atmosphere: 1
I am not first time here.
Had been comment & give feedback by email regarding the service here, but still the same.. Not yet get improvement.. Sad..
Parking very convenient.
I can see outside view.. Still jammed or not.. Normally, i stop by for a drinks after tired with jammed.
The staff will not ask details@request of your drinks. You must inform very detail!!! Else, they will charge you & give you supper high class drinks with cream, chips, more sugar, big cup@size, and somemore, you need wait for quite some times although no customer in the shop. SUPER SLOW LIKE TURTLE!!!
I like Crossaint, but the staff heat it without proper SOP?? Hardly cut to eat & taste not ok, with unproper texture. Omg..
#To management of this Starbucks:
Kindly train your staffs for proper Front Office & Customer Service!!! And how to prepare the food so that the taste better!!!
Service
Dine in
Meal type
Other
Price per person
RM 20–40
Food: 2
Service: 1
Atmosphere: 4
I would say this Starbucks branch outlet gives me the WORST service experience ever among all the others. ESPECIALLY the lady staff is not showing hospitality and welcoming attitude when taking our order, showing unwillingness face and just ignore our request of asking to make the beverages less sweet, and also silently put our ordered beverages as Venti when we ask for Grande only! Somehow I saw she treated other race customer different than us, it’s quite funny to experience this.
May be Starbucks should give your staff a better service training or recruiting more suitable staff who truly loves his or her job without putting her own individualism during working.
Service
Dine in
Price per person
RM 40–60
Food: 1
Service: 1
Atmosphere: 1
First time encountering Starbucks staffs that are not welcoming, no smile & attitude. No wonder I see no people in this particular store. Need serious improvement on customer service & engagement. They should learn from Bagan Ajam store
Wasted my gift voucher on a tasteless toffee nut frappe! Hopeless store staffs.
Service: 1
Saturday 11am we order asean dolce latte and americano. We two person sharing each other, both of us diarrhea after 1 hour until next day morning still not recover....
Service
Dine in
Meal type
Breakfast
Price per person
RM 1–20
Food: 1
Service: 1
Atmosphere: 5
I would say im dissapointed with a staff name Aryyanna who makes my coffee. The bottle cap for the caramel sauce drop inside my drinks, she removes it. But instead of taking a new cup and remake my drink. She went ahead and clean it up with tap water and remake my drink. Hygenic wise i dont think so its ok. Why is it so hard to just take a new cup ? Starbucks trying to cut cost is it ?
Service
Dine in
Meal type
Breakfast
Price per person
RM 1–20
Food: 1
Service: 1
Atmosphere: 5
These starbucks superbusy. In front of Myden hypermarket. The staff very friendly and always smile eventhough superpack. Nice place to chill & hangout.
nice ambiance..
friendly baristas👌..
good service 👍..
easy parking access..
Service
Dine in
Meal type
Dinner
Price per person
RM 1–20
Food: 4
Service: 4
Atmosphere: 4
