I ordered a few doughnuts a coffee and canned drink and an eclair, I didn’t get my eclair. I’m normally not that big a deal about these things but it wasn’t a sorry drive for me and I was the only one at the store. I don’t think it wouldn’t have been forgotten if someone wrote down the order. So if you go here double check your stuff before you leave as this is the third time this has happened to me here. Decent doughnuts.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 2
Atmosphere: 3
I went there this morning to use my Major Saver card with the intent of redeeming one dozen glazed donuts for free when you buy one dozen donuts. The card clearly does NOT say a specific type of donut to buy, just that you get a dozen glazed for free when you buy a dozen donuts (See pic). It would seem to me no matter if you purchased 12 apple fritters (which is a type of donut) or 12 regular glazed donuts, that it would meet the requirements to redeem the coupon right? I bought a variety of 12 donuts which in value were far more expensive than the dozen free glazed donuts offered in the coupon and was told they could not redeem it because there were certain types in my order. I told them I am buying a dozen like the card says, the young woman told me that's how she was told to handle it. I assume management/owners directed her to handle it this way. I told her I disagreed and that it is a bad business practice. Seems like bait and switch practically.
-----------------------------------Update---------------
The owner has reached out to make things right which I really appreciate. Also I have to say the apple fritters were some of the best I have had. Thanks
Donuts aren’t fresh and warm. They tasted like sadness. Building needs to be remodeled. Overall bad experience.
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Chocolate Milk
Update: In the past three years it's been very inconsistent. Downhill if you will. We stopped by one morning not too long ago and were disappointed. Limited variety, mediocre in taste and appearance. It's not the same. The donuts don't taste fresh, and the employees behave as if you're an inconvenience to them.
They definitely overcharged us, they don't do it in front of you or give a receipt. There coffee was good but as for the donuts, I would definitely say it's a no go! Wouldn't recommend them, sorry.
Order a cinnamon roll were absolutely to sweet I never been there so I decided to check them out I prefer Hot & Creamer donuts there service wasn't really that great.
