Sonic Drive-In Restaurant,Fast food in Broken Arrow

Name: Sonic Drive-In
Address: 4700 W. Houston St, Broken Arrow, United States
Telephone: 19182527455
Rating: 2.3

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United States

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Sonic Drive-In

Reviews

#198 From 257 in Broken Arrow

4.6

10 Review

Ambience

4.6/10

Food

4.6/10

Interior

4.6/10

Prices

4.6/10

Service

4.6/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Features

Information

+19182527455

4700 W. Houston St, Broken Arrow, United States

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Website Sonic Drive-In

About

You can order nicely cooked burgers, chili and onion strings. Cooks at this fast food do their best to provide visitors with tasty ice cream. Here you can drink great lemonade. Most users state that employees are appealing. The fine service is a great advantage of Sonic Drive-In. From the guests' point of view, prices are good. Guests who come to this place note that the atmosphere is homey here. But most people who use Google didn't grant this spot a high rating.

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Tim Rubin

Source:

3 weeks ago

Service was good only reason for 2 star. Ordered a ultimate breakfast burrito. I got something that had a bunch of other stuff in it. I HATE onions and I am allergic to tomatoes. I'm already 30 miles away as I was commuting to work. So I guess i'm gonna be hungry and out six dollars now. Thanks for the incompetence in the attempt on my life lol Service Take out Meal type Breakfast Price per person $1–10 Food: 1 Service: 5 Atmosphere: 1

Alyssa Tidwell

A month ago

My boyfriend and I know if we want sonic not to go to this one because they take forever to get your food out and most of the time it is wrong. I know they are severely understaffed which is part of the problem. One time I had a mobile order and I pulled into the stall. After no response on the screen for about 10 minutes I followed everyone and went to the drive through line. There were several cars in front of me that one by one started driving off. I pull up to the speaker and wait a few minutes then I decide to just pull up to the window. I sat at the window for 15 minutes looking at everyone that walked by until finally a lady came to the window. She was very apologetic and was also upset because apparently there was only 2 or 3 people working and she said this wasn’t even her location and that she was called in. I finally got my order after about 45-60 minutes. Normally I would have just driven off but I had already paid for my food online. This is one out of many poor experiences here. Food: 2 Service: 2 Atmosphere: 2

Victorig 1000

Ordered through the app; service was fast and the staff was friendly. Food was delicious. Tried the strawberry limeade for the first time, it was fantastic! Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Tots

Marie Shelton

2 months ago

Usually this is my go to Sonic to but it was a terrible experience this time. Several minutes after pressing the red button nobody ever answered. Moved to a different stall, thinking maybe it was the speaker. Nope same thing again. Finally was able to order a pretzel w/cheese sauce. Got home to find no sauce. Pretzel was bad without it. Tried calling to hopefully get some kind of compensation next time I stop by. Phone rang once, than an automated message saying there was no one available to take my call. So I tried reaching customer service online, twice. Keep getting surveys asking how my experience was with online customer service and still haven't heard anything about my initial complaint. Very disappointed. I'm hoping this was a fluke, because this Sonic is usually pretty fast and the food is usually great, fresh and hot. Update- Since this seems to be the best way to get a response from Sonic. Just a few hours after this review, I finally got a response offering me a coupon for a free pretzel twist, but of course, I would have to download their app. I have no desire to do so. They asked me to respond to that email with my app info so they could apply the coupon. I responded instead saying I did not want to download their app and again have heard nothing. Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Recommended dishes Tots

Darla Schwark

Everything was great til I opened my breakfast sandwich. One of my favorites sonics and today your egg looked horrible. I didn't eat. Maybe next time😊 Service Take out Meal type Brunch Price per person $1–10 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes Mozzarella Sticks

Rebecca Massey

5 months ago

If I could rate a zero, I would. We ordered through the app this morning on the way to the littles soccer game. We get the and wait about 10 minutes. We notice other cars pulling out of stalls and driving around the building looking for signs of life. Wouldn't you know it, nobody was there. I was able to call customer service and get a refund. We ran over to another sonic and had our food hot and fresh in 5 minutes.

Donald Heegel

10-05-2023 7:40 PM. Ordered at drive up stall and greeted by friendly male voice. Ordered two medium chili cheese tater tots with onions and two corn dogs. The corn dogs were as expected but the tots were not. Maybe 6 tots in each order had a little chili on them, very little cheese and the rest of the tots in each were plain/uncovered and a minimal amount of onions found in each. Not what we expected or had before. The female car hop was friendly and cheerful. Disappointing food!! Service Take out Meal type Dinner Price per person $1–10 Food: 3 Service: 5 Atmosphere: 5

Keith Morales

I ordered for pickup and already I experienced most inconvenient and inconsistency I've sat through in months. I waited almost an hour to only get cold food and got only a quarter of my order, plus finding out the overwhelming disfunction in the kitchen. First I tried to get the rest of my food and the cashier assumed we kept the food to "hide", To get more than what I ordered, I had to show everything to the boy to what I had received versus whats shown on the receipt to justify for the wrongs to make rights of my order. Second, there's another incompetent employee with attitude, who is not wearing appropriate attire but practically not wearing any pants at all, just shirt hat and shoes and the shortest shorts only for slumber. No wonder nobody can do anything right in the kitchen because of the distraction and confusion going on because of the girl. Last of all I loved going to sonic for the food if not, the drinks. I think it's Disgraceful and disrespectful Sonic's honestly. 0/10 Service Take out Meal type Lunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Teena Nunn

6 months ago

The staff are kind and friendly but are painfully understaffed, only the drive through was open. i think they are trolling us with how bad the food was. I dont know if something has changed but the last few years have ended my love for Sonic. The last few times I have eaten there, it's not been good, but tonight was down right 🤮 They still rock the drinks scene, but that will be all I go there for now. Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 3 Atmosphere: 1 Recommended dishes Mozzarella Sticks

Chance Matthews

We love Sonic but over the last couple months this one has gone way way down hill as the service sucks !!!! It takes forever to get anything!!! And why they are taking out the drive up stalls makes no sense…… we don’t go near as much as we use to as we go other places now. Not sure what Sonic has changed but we don’t think it’s working out so good. Come on guys get it together :) Service Take out Meal type Breakfast Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes Burger