Great place, friendly staff and love how the app tells you the exact aisle to find the item. Great selection of beer and wine, and the ready made food seems fresh (no skin forming on soup, for example). Don't forget your bags! Unless you want to pay for the small fabric ones. Carts run smooth and has a slot to hold your phone up.
I just waited 40 minutes to pick up my online order. After sitting there for 20 minutes I called the store. First time the phone rang about 10 times with no answer so I called back and it rang about 10 times and someone answered and immediately put me on hold for 5 minutes. When she finally answered the phone she said she would send someone right out. Another 10 minutes goes by and no one came out. I finally went in the store to find someone to help me. I really don’t think she called anyone the first time. I will not ever use your online shopping service again.
Man at deli weighed my liverwurst twice overcharging me by 3.00.... and when I got to the checkout there were no bags for sale so my purchase went from the shopping cart to the back seat of my car without bags.... I come to this store whenever I am in west chester..... this trip was not the best.....
I just had the worst experience at the west chester location, just went to buy a gift card for someone who lives in jersey and only has shoprite to shop at. But I will never step foot in your store, the customer service person was extremely rude.there was another girl that was there also ,when I asked where the SHOPRITE gift cards were they just pointed at the staand,it was very difficult to move so the one girl moved it around so that I could find the card, and proceeded to point at it and walk away. So unbelievably rude, I worked in customer service for years and never treated a customer like this!!!
Their seafood department is top notch. Their fresh fish is clear eyed and shiny skinned. There is no odor in the department and the clerks are very personable. I visited for a sale, but I will definitely be back! Thank you for all that you do for your customers❤️
I haven’t been in the ShopRite forever. It seems like at least a few years I was very impressed with their selection. The produce was fresh, the vegetables, the fruit I’m gonna have to go there more.
Produce is fantastic, much, much better than Giants. Good quality, fresh, huge selection. The store is neat and clean. Only reason I didn't give them 5 star because I only stopped in to pick up few items. I don't have a ShopRite close to me so didn't get the full experience.
