The cashiers there do not greet ,their customer service base is very bad very terrible I must say,don't think they will change,because I often buy there when I'm home visiting for the holidays,there was a lady on fruit and vegetable department,I asked here nicely for the pumpkin she just looked at me for few seconds as if she was irritated,then seconds later she said I must check I don't where,didn't even listen to what she was saying as I was already annoyed at that moment,this employees needs more training Maan ,as a black woman who also works on one of the biggest retailers was shocked on how little information our People has,it's really a predicament......
Excellent and friendly service. Dimakatso helped me to register an Xstra savings card after the two I got from Checkers, did not work. No one at Checkers even offered me the assistance Dimakatso did. Thank you Dimakatso.
Of all the shoprite i've ever been shoprite bethlehem has the most poor service .tills are very slow thy dnt mind open 3 tills nd create long ques unnecessarily
This store has good stock and fresh products. However boxes of stock standing on the floor in front of shelves in all the isles and in front of the fridges, make it impossible for a wheelchair user to reach items on shelves.
Most personnel are friendly and helpful, but I find that personnel at the tills are unfriendly.
This store is close to my house but I rather go to the Pick & Pay, especially month ends because it is a danger zone with high volumes of people and taxi's. A handbag grabber easily disappears into the crowd and escapes in a full taxy.
Because it is so difficult to move about in the overstocked shop with loose baskets with stock and tables with take ways infront of deli and bakery, it is not my favorite shop. If only the management would listen to my advice as Accessibility coördinator.
Thank you.
Bad customer service at times would not recomend you go there month end... Staff always edgy and grumpy... Cashiers dnt know how to speak to customers they always in a bad mood
