Horrible customer service.
Had a older man working helping the front counter, who barely spoke and I had to tell my order to 1 item by 1 item.
I asked for a chocolate filled donut, we sat INSIDE so they can see that I took one bite and knew it was the wrong one.
Husband took it to the counter for me and let them know I wanted a chocolate filled, not a chocolate donut that’s cream filled. Knowing they (the girls) aren’t the one who took my order they straight up told us “you ordered the wrong donut sorry”. And definitely thought it was funny for whatever reason? Costs them probably about 2¢ to give me the donut I did in fact order as I’ve ordered the same donut at any shipleys for 15 years now.
We only even went here because Bonnie’s is on vacation and I will never make that mistake again.
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 3
I was very surprised to find such a full selection of fresh donuts and kolaches at 2 in the afternoon. The 2 people working there were friendly and fast 🙂
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Doughnut
Idk if the donuts are actually old like the other reviews say, but they definitely taste hard, and stale… shipleys is always a hit, but there’s something definitely off about this location and how they prep/store the donuts :(
Service
Take out
Meal type
Breakfast
Price per person
$30–50
Food: 1
Service: 2
Atmosphere: 2
Recommended dishes
Doughnut
Shipley has great donuts. The best glazed, especially if you get them hot.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 4
Atmosphere: 4
They did not have enough donuts at the start of the day and after placing my order over 30 minutes before gave it to someone else.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Always awesome and quick service at Drive thru. Love this Shipleys
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
