The customer service is great. The lady Is nice and the place is clean. However. I'm here to buy donuts. I've visited at least a couple dozen don't places in the past 2 years and this one ranks amongst the worst. The apple fritter.... is supposed to be uniformly cooked. Heavy, and jammy on top with cooked pieces of apple. This disaster had non of the above and looked burnt. I bought it anyway. It was unevenly cooked , dry and unpleasant. The donut holes were below average. I might sound a bit harsh for a review on donuts but me and my kids love our donuts and this was a letdown.
Very kind service here, but sadly the donuts were hit or miss. When I visit new donut shops, i always get a glaze ring and chocolate log to set a baseline for each place.
The glaze was good enough that my wife didn't share it, but the chocolate was really bad. It tasted like ash and the chocolate was worse than artificial tasting. Maybe it was just a bad batch or something, but still, I threw half away. I also bought a blueberry and that was excellent so I'm inclined to believe my bad batch theory.
Anyway, Smile donuts is still my favorite in HEB, this one ranks in the middle.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 2
Service: 5
Atmosphere: 5
Love this local donut shop! Owner is always happy and smiling. Very clean establishment!! Love supporting our local small business owners. The donuts always taste fresh. They have a ham, egg and cheese croissant that I love to get! Prices are average to other donut shops. A+++
Showed up right at open time. The lady at the front counter was nice, but the only things ready were sausage rolls and some cake donuts. I doubt this is a regular occurrence, so I still give them 4 out of 5. Donuts and service have been good when I've come at later times.
Best sausage roll I have ever had. And the donuts were just out of this world. Very soft and tasty. The lady who served was very kind and polite as well.
Everything I've had was good. Especially the pumpkin cake donuts, croissant sausage rolls, jalapeno sausage rolls and cranberry nut muffins! They have a spinach cheese pastry that is very good!
We ordered 2 croissant sandwiches and 3 kolaches. She "warmed' them up for us but they were still pretty cold. She gave us kolaches with jalapenos when we asked for regular kolaches. One of our croissant sandwiches was torn apart. It was hard to communicate with her but the torn apart croissant and cold breakfast was not a communication issue.
