Schlotzsky's Restaurant in Grapevine

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Reviews
#122 From 272 in Grapevine
8.0
361 Review
Ambience
8.0/10
Food
8.0/10
Interior
8.0/10
Prices
8.0/10
Service
8.0/10
More details
Price & Cuisine
$$$ American
Establishment type
Restaurant
About
You can share nicely cooked pizza, meat sandwiches and chicken salads with your friends and have a good time here. According to the guests' reviews, tasty cinnamon rolls are the dishes for anyone to enjoy. This fast food will offer you great tea. Many visitors say that the staff is accommodating at this place. Service at Schlotzsky's is something one can call cool. Prices are found reasonable here. Google gives it 4.1 so you can choose this place to spend a good time here.
Reviews
361 reviews
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Emily
Source: google
8
A month ago
The drive-through was super quick. They forgot to add my advocado, $2 wasted, but the sandwich itself was still pretty good. I love their Jalapeños chips. They are some of my favorites. I guess they were out of their normal pickle bags, so they gave me mine in this big green ziploc. Lol. Food: 4 Service: 5 Atmosphere: 4
Abel and his staff were awesome! It was so good the first time, we came back the next day. I hadn’t eaten at Schlotzkys in years and couldn’t get enough of it. The food was great and came it quick. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Schlotzsky's Potato Chips
I came in on Thursday at 4 pm. I was the only one there. I noticed there were some dirt tables as soon as I walked in but not a lot. I ordered the pick 2 for 10.99 and a bag of chips. The service was friendly and helpful since I’m a vegetarian. It did take about 15 mins to prepare. The food was good.
I get there and it's dead. I walk into the bathroom and it's dirty. There's a wrapper for to-go utensils and toilet paper on the floor. The floor needs to be mopped. But the faucet had hot water, which was so nice. I get to the counter and there was someone there to greet me, very polite. I tell her my order is for here, and i go for my drink. The lemonade dispenser is not working. I go for rootbeer, it comes out clear. So i go for sprite and it was fine. I see that a booth is torn and has been taped over, it looks like its been that way for a while. I go sit down. The chair is missing a foot, so is the table, and from what I could see most of the tables needed to be wiped down. I wait for my order, and someone else brings me my order to go. No biggie. I reach in my bag, it's wet. The bottom is wet. They put a soaked bag that a pickle spear was in. It wasn't pickle juice. Melted ice maybe? The sandwich was great, chips were fine. All I can say is, I would recommend going through drive through. Really management, fix your store, it's falling apart!! Meal type Lunch Price per person $10–20
Please consider bringing cash or a pre-paid Schlotzsky's gift card with you to pay for your food here if you choose to come here (Store #1554). Yesterday evening at 5 pm, I came here as a walk-in to order some food and was told by the cashier that "The credit card reader isn't working, I'll need to run your card in the back" - I looked at the secure-chip reader on the counter and it appeared to be illuminated and operational. I didn't feel good about it, but I quickly swapped my debit card for my credit card with a much lower limit and handed it to him. He proceeded to take a minute and a half of alone time with it as a voice emanated from his phone - he told me that it was a webinar that he was attending without me prompting him with a question about it. I wasn't given a receipt until he handed me my food without one and I had to ask for one to be printed. I hung back for a minute and watched him interact with the next customer and he told him the same thing about the card reader, but that "Oh, you have a gift card, that should work fine on here". I wasn't sure if it was a Visa or Schlotzsky's card, but it seemed incongruous that the cashier would encourage using a partially operational device. I turned off access to my card as soon as I got back in my car. Caveat emptor / Buyer beware! Service Take out Meal type Dinner Price per person $30–50 Food: 5 Service: 1 Atmosphere: 1
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Will Heo
Source: google
10
3 years ago
Had to spend a night near the airport and saw this place on the way. Thought the name sounded funny, so decided to try its sandwich. And it came out in this cute lunchbox! It made my day. The sandwich was big and delicious too. Kind staff and fast service.
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Josh Homer
Source: google
10
4 years ago
Been going to this location ever since Founders Plaza opened up nearby. There's nothing like plane spotting at DFW and yummy food! In the 40 plus years I've been visiting Schlotzky's, there is not ONE time that I've had bad food. This location is no different. The Cinnabon here compliments the food.
The calzone is just a pizza folded in half. My son is a garbage disposal eats everything! Did not take a second bite of his grilled cheese. Overall as a family we ordered a few different things to try out. We are happy we did because we will not be coming back. Probably just should of ordered the Cinnabon, that would have probably been better than the food. Food: 1 Service: 1 Atmosphere: 1
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Lee Kuehner
Source: google
8
4 years ago
Today I called in my order, a Turkey Bacon Club on Jalapeno Cheese Bread. You dont want to get caught in the drive thru at this location. You dont know if it will be 7 minutes or 45 minutes. It's too unpredictable and Im not sure if it's employees, food prep time, poor service... However if you call it in you'll get excellent service and you're in and out in just a sec. Today my round trip time was 14 minutes from work and back. The lady at the cash register was polite asked if I wanted a receipt handed me my card and food and I was back on the road.
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Charis W
Source: google
8
5 years ago
New sliders....sweet and sassy yum! I like the bell pepper addition. Aloha not so yum because of the kale and it was soggy. I love and live for kale but not on this sandwhich. It's outta place. Price is exorbitant as per Schlotzys usual practice. This Is $8 i think it's ridic.
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