Sam's Italian Foods Restaurant,Pizzeria in Lewiston

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Reviews
#78 From 131 in Lewiston
7.8
10 Review
Ambience
7.8/10
Food
7.8/10
Interior
7.8/10
Prices
7.8/10
Service
7.8/10
More details
Price & Cuisine
$$$ Italian , Pizza
Establishment type
Restaurant, Pizzeria
About
If you never turned out to try Italian cuisine, get your chance at this pizzeria. Come here and degust nicely cooked meatballs, pies and Italian sandwiches. Sam's Italian Foods is famous for its great service and friendly staff, that is always ready to help you. You will like average prices. This place with the comfortable atmosphere can be a good dining place on your route. Google gives it 4.1 so you can select this spot to spend a good time here.
Reviews
10 reviews
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Grabbed a couple of 10 inch pizzas. They were ready in 10 min. Great customer service and great food. Couldn't ask for more. Food: 5 Service: 5 Atmosphere: 5
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Ray Guimond
Source: google
10
A month ago
I go there every day if I can for lunch. The people are awesome Super nice accommodating food is always delicious Price per person $10–20 Recommended dishes Dagwood
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Moe Bazinet
Source: google
10
4 months ago
Had a great lunch with my older brother , The Manager Matt was awesome, and food good as always. I will be going back! Food: 5 Service: 5 Atmosphere: 5
Ordered 3 Italians, spent over $30.They forgot the pickles on all of them, loaded them with pepper and scimped on the meat. You would be better off spending your money elsewhere. Service Take out Meal type Lunch Price per person $1–10 Food: 1 Service: 1
I would put 0 stars if I could. Poor customer service - no customer service at all I would say. Manager didn’t even wanted to listen to me when I called about my order. Hanged up the phone when I was trying to explain the issue I had with my order. Issue: Google said that they are open until 9pm. I ordered online, through the web that their business provided (not the third party online site). I got a text message confirmation about the order being ready between 8:05-8:20pm. My husband went there at 8:25pm, the door was locked, no sign of people inside, lights off. Looked like they closed early. My credit card got charged. Next morning when I called in to explain the issue and say that I would like to have a refund, and trying politely explain the issue to the manager, she just said: ‘we closed early and did not receive any orders’, she refused to hear anything else. Not to mention, she did not introduce herself, secondly, she started arguing right away, like I’m the one at fault. Consistently telling me that they do not provide any online ordering - which is a false information according to Google. It is an owner’s responsibility to modify the hours of operation online, also an owner’s responsibility to modify online ordering system (speaking from experience). The lady who spoke on the phone, was extremely rude, arguing for no reason, and not letting me finish my sentence, did not care that I paid money for my order that I didn’t receive. Of course, I didn’t even get an apology for the inconvenience that this business caused me. When I called her out on her rudeness, asked her why she is being so rude and not letting me explain the situation, she just got even more upset and replied: ‘we don’t take online orders’, and HANGED UP THE PHONE! Really? Interning, then who did charge my credit card with a business name ‘Sam’s Italian Foods’. This is not a way to operate a business. Super unprofessional. Businesses like this should not be in business, if they do not care about customers. Very disappointed. Service Take out Meal type Dinner Price per person $50–100
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Allen Curtis
Source: google
10
7 months ago
Good experience dining in, very fresh and simple sandwiches and pizza. Nothing fancy but quality fresh ingredients. We enjoyed our food. Food: 5 Service: 5 Atmosphere: 5
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John Pietila
Source: google
10
5 months ago
They're one place I know to get a great Hot Pastrami sandwich, a favorite of mine! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
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Claire
Source: google
10
4 months ago
The staff is nice, the food is good and this is a clean establishment. Food: 4 Service: 5 Atmosphere: 5
I was very disappointed a out my fish sandwich. If thats fish then idk. Been to many sams but this just lost me Service Dine in Meal type Dinner Price per person $10–20
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Bianca Oliva
Source: google
10
5 years ago
Prices are great, $20 fed two people with drinks and sides! Yummy food, too! As an important side note: A very rude customer came in to return something and both women working were extremely respectful, polite and genuine about it. Definitely showed us a lot about their character and how much they put into this restaurant and their customers. I will be coming back whenever I'm in the area again. Thank you for making a great impression on us with your food, your atmosphere and your attitudes!
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