I ordered a double espresso and it wasn't the best, but the atmosphere is very good and the products are affordable, you can find play cards free on tables. Check my attached photos.
Price per person
QAR 1–50
Food: 4
Service: 5
Atmosphere: 5
The queue was long so we thought “ok then it must be good” Only till we get to the cashier to tell us that the wait time was 1 hour which surprised us but we thought maybe it is just an estimated waiting time since the place was packed. There were 4 persons complaining next to me and screaming at the cashier so it definitely was not a good sign. We went on NYE so we paid, asked to get the drinks and left to watch the fireworks at Lusail Boulevard and promised to come back later to pick up our order. We came back after 25 minutes and the order was still not ready. At this point, we saw how understaffed the place was, they were refunding with cash to 2 customers as they claimed they waited 2 hours and still didn’t get their order. I was wondering why does it takes so much time if it’s just fast food !!!
One hour passed by and still I didn’t get my order even though I was waiting on the counter and begging the 2 ladies in the counter to please follow up on it. Turns out I waited 1 hour and 35 minutes to get it. By the way I only ordered 3 burgers and 2 pieces of fries (not complicared at all). My friend got mad at the manager because simpler orders like 1 hamburger were picked up before us and the customer just waited 20 minutes while our order did take more than usual!
I do not recommend this place at all. Overpriced, the fries are not good and the service makes it worse. Honestly I can see the girls at the counter are trying their best but as they said “the kitchen is too slow”. Please hire more people if you know that evenings are busier 😡 Customers are obliged to follow up at least three to four times on their order, otherwise the kitchen will not prepare it. They really don’t follow the tickets numeration order they provided. If you dont follow up, they will not even start cooking it. Unbelievable!!!!
Service
Dine in
Meal type
Dinner
Price per person
QAR 100–150
Food: 2
Service: 1
Atmosphere: 1
It's my first time to eat food without salt in a place called "Salt" 🤣
Firstly, If you think that healthy food is the food without salt, regardless it's a fast food then, you should change your mind, or close that place.
Secondly, How can I eat cheese fries in a cup?!!
Thirdly, the "Big Salt" burger is their largest burger 😅 is a small size burger or you can say it's a kid's meal burger.
Fourthly, the beef taste isn't genuine, If you have ever tried Hardee's or Firefly burger you'll understand what I mean.
Fifthly, high cost .. small sandwich.. medium taste .. No salt at all 😭
But Lusail Boulevard is the best in this evening
Thank you Lusail Boulevard 😍
Food: 2
Service: 2
Atmosphere: 5
The service was ridiculous, we waited for over an hour for our order and it was still not prepared. We asked for a refund; the branch was understaffed, could not handle the pressure of many orders. The food was not being prepared at all, only online orders were given preference. Staff at the till was getting agitated at customers for the delay in food, 1 hour and burgers could not be prepared. Are these burgers or steaks being served?!
Service
Dine in
Meal type
Dinner
Price per person
QAR 250–300
Food: 1
Service: 1
Atmosphere: 3
Terrible service
Food was served cold after 40 minutes of waiting. The meal itself is very disappointing. Way overpriced.
Service
Dine in
Meal type
Dinner
Price per person
QAR 100–150
Food: 1
Service: 1
Atmosphere: 3
Had to cancel my order.... SUPPPEEER SLOOOW SERVICE MORE THAN HALF AN HOUR FOR THE ORDER TO GET READY!!!!!! NOT EVEN AN APOLOGY.
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
Worst experience
Food was prepared late more than one hour of waiting
Service
Dine in
Meal type
Dinner
Price per person
QAR 50–100
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Burger
One of the worst experiences i’ve ever had during attending the World Cup in Qatar.
I understand that it was packed but you cannot promise your customers that the wait time to get your food is 40mins and end up being 2 hours and a half. I was visiting Qatar for one day to watch a WC game and ended spending most of my time there in this branch waiting for my food.
Kindly be honest with your customers and do not waste our time
