Rustic Grill Restaurant in Makkah Al Mukarramah

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Reviews
#457 From 1535 in Makkah Al Mukarramah
8.2
540 Review
Ambience
8.2/10
Food
8.2/10
Interior
8.2/10
Prices
8.2/10
Service
8.2/10
More details
Price & Cuisine
$ Steakhouse, Hamburger, American
Establishment type
Restaurant
Reviews
540 reviews
Rating
Sorting
Date
Date From - Date To
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Mhmed Satti
Source: google
10
2 years ago
Quite place 5Star food friendly staff and quick service I ordered Mac and cheese ball and was fantastic Philly steak sandwich was regular but tasty the meat. Should cut a little bit bigger Chicken Philly sandwich for me it’s better than the steak Rustic hotdog This is masterpiece every thing is perfect in it even the sauce was balanced Sweet potato 10/10 Fries need to improve to be honest In overall the restaurant deserve 9.5 of 10
Best Philly cheese steak I've had outside of the US. The sweet potatoes fries and chicken tenders were also top notch. The salted caramel french toast is good for 2 and deserves a review of its own! The burger is quite thin and a bit like fast food restaurants but the superb quality of everything else and the excellent customer service is definitely 5 star
Their service level is very poor. We have to remind them every time we go there to bring proper knife and fork with stakes but they always bring plastic knife and stake. Last time the waiter refuse to bring stake knife and said: Sorry, we only have one. After that I went to another waiter to complain and he brought me 4 more knifes but only 2 forks. When I complained to the manager, he said that sorry, our customers are satisfied with plastic knife. I asked him have you ever eaten stake with plastic knife, to which he replied, I do not eat stakes. This is honestly the worst level of customer service I have ever seen in my entire life. (I do fine dines twice a week) I wish the restaurant owners can see my message and take action against their employees and managers who are ruining their investment and reputation but their unprofessional attitude. Service Dine in Meal type Dinner Price per person SAR 200+ Food: 4 Service: 1 Atmosphere: 3 Recommended dishes BBQ Beef Short Ribs
The vibes is the best i did not like the American coffee but i do like the pastries ♥️♥️
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Adxx Shah
Source: google
10
A year ago
11-11-43, nice location and near Jarir Bookstore. Great foods especially the sweet potato fries and polite staff. Around 15 minutes food preparation.
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Amina Rhoda
Source: google
10
A month ago
Food is excellent love it will highly recommend to anyone and will definitely go there again while I'm in Saudi Arabia Service Dine in Meal type Dinner Price per person SAR 80–100 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes BBQ Beef Short Ribs
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Ange
Source: google
10
2 months ago
Best restaurant I have been to in Makkah and fantastic service. The roca salad, grilled chicken and ribs all tasted delicious. Inshallah this place will have a lot of business. Service Dine in Meal type Dinner Price per person SAR 140–160 Food: 5 Service: 5 Atmosphere: 5
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Haitham H
Source: google
10
3 months ago
Best ribs in town , thanks a-million for Raed and Saher for wonderful services , i wanted to dine in I called and made order one hour before closing time and by the time I got there everything was ready Service Dine in Meal type Dinner Price per person SAR 200+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes BBQ Beef Short Ribs
Cool place with delicious dishes , staff are familiar and service is perfect Mac and cheese balls was yummy Rustic fries needs to improving sauces Rips is good
Pretty decent but quite pricey. Food was OK no medium rare in steak which was weird for steak establishment. Service Dine in Meal type Dinner Price per person SAR 200+ Food: 4 Service: 5 Atmosphere: 4 Recommended dishes Mac & Cheese Balls
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