Showed up at 10:15am for my 11:00am appointment. Got into the door immediately and was unloaded within 30 minutes. Receiving is around back. Two docks. Nice people to deal with.
Shipping and receiving open at 0730 my appointment was at 1100 they took me right away at 0730 was out before my appointment time so that was a plus. The Walmart up the street allows truck parking but not a bit lot
Russell Stover Candies Factory only they sadly no longer have a store at this location. Large clean chocolate Factory continuing to supply local Iola and surrounding area residents with part and full time employment.
Used to love Whitman and Russell Stovers but I think that’s about done now! Been waiting since January 5th for a “Gift certificate” in the mail so I can get something that’s actually worth eating not a faulty package! Literally purchased the Whitmans assorted sampler big box and all the chocolates were off the bottoms of all the crèmes were hollow or pushed in. I had one tray that had peanuts and then one that had 2 chocolate covered peanuts in it! All I want is what I paid for. I’ve let it go and it’s been 3 months now and you always say the same thing…”we have to wait for our gift certificates to come in the mail which takes 4-6 weeks” it’s been 3 months come on if you don’t want to mail me the gift certificate then stop saying that stop sending the same message, I can clearly tell by the emails it’s not a big deal to you guys but I can’t work I’m disabled and have cancer so what money I spend is tight and I was having a bad day and decided I’d buy myself some chocolate, just to be more upset that I spent $$ on faulty chocolate! Now I’m done being a karen that’s just crazy it takes a company this long and I’m sorry I don’t believe it. You went from a 5 star to a 1 star real quick.
This place is wonderful, if there is more than five stars I’d gave them, the stuff were so friendly and quick for unloading thank you shelia for the bag of candy
