This location just decided to opt out of the Round Table Loyalty program with no notice and without telling their customers. They refused to honor the coupons from the loyalty program even though they have been participating for over a year at least and did not give their customers warning or notice that they would not be taking the coupons. Their "customer service" email only told me that certain locations had decided to opt out of the program and they had removed the loyalty program banner from those locations websites even though you are still able to log into your loyalty account from the site. Terrible customer service, we will not be returning.
Meal type
Dinner
Price per person
$20–30
Service: 1
Put $30 on a card for the games. 2 of the that didn’t have Wi-Fi issues were missing the balls to even play.
I approached who was Apparently the manager Shannon. She swiped my card on the game to confirm it didn’t work. She was quite rude and said just call the number on the machine because it’s all 3rd party and she can’t help me. After looking at the machines for the number she came back and looked for the number on 5 machines before she found one that had the number. I feel robbed for the $30 dollars in game cards I purchased. The rudeness of Shannon was shocking. I would NEVER come back to this store, and i would caution anyone to come here. There are plenty of pizza places in town that have good service.
Service
Dine in
Meal type
Dinner
