Roche Bros. Acton Bakery,Store in Acton
Owner not registered
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Price & Cuisine
$
Bakery
Establishment type
Bakery, Store
Reviews
104
reviews
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Source:
10
2 months ago
Always a good experience
Source:
2
4 months ago
There are several people who work at this market who are completely and totally certifiable and I have no idea how they managed to get hired, because Roche Bros is a very nice market. But maybe it’s because the store manager is a complete and total horse’s backside, so he tends to hire people who are just like himself. It’s really a shame because this market carries items that you can’t find elsewhere. But, it doesn’t matter because I won’t shop here again unless there is a big turnover in both management and employees. (You know there’s a problem when even the managers are headcases…)
Source:
4
4 months ago
Roche used to be a nice (if a little expensive) place to get groceries for a family. However, their prices have become outrageous, often more than Whole Foods. The result is plainly visible — the store is almost always empty, when it used to be very busy.
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4
5 months ago
overpriced like 6 pack of eggs for 8 dollars? get that at shaws for like a buck fifty
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2
6 months ago
Some goofy looking clown with glasses and curly hair at the register is really nasty and rude.
Source:
10
7 months ago
Great place for high end groceries. They have premium quality products across the board. A nice new hot food self service buffet. Very wide selection of gourmet cheeses. Pretty good selection wines.
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2
7 months ago
The roasted beef cold sandwich was dripping bloody water. Felt disgusting and ultimately upset the stomach
Source:
10
11 months ago
Clean well organized store, a little pricey but worth it for the atmosphere and freshness of product. Best fish department and love the butcher section. Always plenty of cashiers to speed the checkout process
Source:
10
A year ago
I placed an order online for pickup and didn’t notice until almost pickup time that I had accidentally placed the order at the wrong location almost an hour away. I could only do a pickup order because my household has Covid. I cancelled the order and then placed another online order with the Acton store but couldn’t get a pickup time until the next morning. I called the store figuring it was a longshot to ask if there was any way possible that they would have the order ready tonight but figured I would try. They were very understanding of my situation and had my groceries ready for pickup within the hour! I know many places have been short staffed so I appreciate the accommodation and effort they put in to help my family. I shop often at this location and will definitely continue to do so.
Source:
4
A year ago
Readers, Tell your friends in the area: No bakery service after 6 pm. No customer service either. They go home. Store closes at 9 pm. I wanted a cake for a Birthday for today evening. Walked in at 6:40 pm.The cake was behind the glass in bakery. Since no customer service at Roche I went to the "front associates" 3 young people chatting away. I asked for bakery service. They said they did not have anybody. I asked if anybody could help me? Guy asks me 2x You want someone at bakery?? Now? They went home at 6. I ask again, they say they would page someone. A guy comes after a while to bakery I point at a cake I wanted. He says. Oh I do not know how to give it to you . And I do not know anything about any box to put it in. I go back to chatting people, tell about the clueless person they sent to me. I ask : any other idea? Guy does not even say anything just stares at me. The others smirk. .. so I am a local doctor and have been a customer since Roche opened. Quality, customer service, all had gone downhill. Really bad in last year. The store us empty, and it is clear why. I will warn all my local friends, acquaintances. We will switch.
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