Riverside Family Restaurant 7 Restaurant in Freeport

Owner not registered
Reviews
#44 From 112 in Freeport
8.4
268 Review
Ambience
8.4/10
Food
8.4/10
Interior
8.4/10
Prices
8.4/10
Service
8.4/10
More details
Price & Cuisine
$ Family
Establishment type
Restaurant
Reviews
268 reviews
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Carol K.
Source: google
10
2 days ago
Food: 5 Service: 5 Atmosphere: 5
Service Dine in Food: 3 Service: 5 Atmosphere: 4
EGG ALLERGY BEWEAR! I had breakfast here and expressed to the waitress I have an egg allergy. I ordered potatoes, bacon and toast. No eggs. They clearly didn’t use a clean space or clean utensils because GUESS WHAT? I broke out in hives and had issues breathing within an hour. Luckily I didn’t have to go to the emergency room. I’m so disappointed. First time trying here, WIL NOT BE BACK and WIL NOT RECOMMEND. UPDATE: I LOOKED AT OTHER REVIEWS THEY ALSO PUT NUTS ON SOMEONE ELSES FOOD WHEN THEY SAID NO NUTS Food: 1 Service: 1 Atmosphere: 1
Food: 5 Service: 5 Atmosphere: 5
Food: 1 Service: 1 Atmosphere: 1
Service Dine in Food: 3 Service: 5 Atmosphere: 4
Fish was excellent but we were served our drinks and salads with no silverware waitress disappeared. Finally after 5 mins I got some from the next table. Waitress came back asked how was our food. I was there to celebrate and my birthday was the next day. The place was almost empty with only one table and one other table of guests. We finished eating and didn’t see our waitress again until 15 mins later as we wait to ask for a carryout container. My friend who is 84yrs old brought me out for my birthday. She went and complained, so I was asked “oh, you were celebrating your birthday, I replied I’m sorry you had this experience I will get you some birthday cake”. I asked if I could have it to go since we were now at the register paying. They took the cake out came back with a slice for me in a carryout container. Before the waitress handed to me she asked is your birthday today? I said no it’s tomorrow I told the waitress already. She said to me in front of other customers checking out “ well, you have to come back tomorrow to get it” I was so embarrassed! I will not go back! Food: 5 Service: 1 Atmosphere: 4
Slooowwww! Stopped for a late breakfast after church. Plenty of open tables when we arrived, but it took several minutes for someone to seat us. Table was still wet from cleaning and a bit sticky. Took probably 5 minutes before waitress came to our table. We placed drink and breakfast order as soon as waitress showed up. Another couple minutes to get our drinks and a few more minutes before we got ice water. The meals, which were not complicated, took 10 - 15 minutes. Food was pretty much what you would expect. Nothing to write home about, but good. Didn't get silverware. Had to ask. First drink refill was not prompt, neither was second refill. No bill given. Finally h ad to ask for it. I can understand some of the delays, because they were fairly busy. But they should have had someone filling drink orders and making sure tables were cleaned and dry and that customers had silverware. When I went to the cash register without a bill, I felt as if she was blaming me for not having it and not knowing who my waitress was. And again I felt like she expected me to run down the waitress for my bill. We will give them another chance. If not better at that time, we'll be done. We returned for breakfast today. This was the second chance. Waitress was not friendly. She barely spoke to us. Never returned to table after we received our food to see if we needed anything. I would rate the service a 1 or 2. Management can train better! Food was below average and barely warm. Poor quality ingredients or untrained staff? The barely warm can be blamed on the waitress or the kitchen staff or the management. Call it out for delivery as soon as it is done, pick it up immediately and deliver, if the waitress is busy then have someone to help. Not too difficult to figure out. We won't be back! Service Dine in Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2
They are back! I love every meal I've had there! Service Dine in Food: 5 Service: 5 Atmosphere: 5
Very good Service Dine in Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
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