RIOS MEXICAN GRILL #2 Restaurant,Fast food in Michigan City

Owner not registered
Reviews
#45 From 171 in Michigan City
9.0
558 Review
Ambience
9.0/10
Food
9.0/10
Interior
9.0/10
Prices
9.0/10
Service
9.0/10
More details
Price & Cuisine
$$$ Mexican, Fast Food
Establishment type
Restaurant, Fast food
About
You will be provided Mexican cuisine at this restaurant. That's a good idea to order tasty burrito bowl, salsa & chips and spicy chicken. Here you can order great horchata. Rios Mexican Grill is well known for its great service and friendly staff, that is always ready to help you. The motto of this place is affordable prices for flavorful meals. When inside, the atmosphere is exotic. 4.5 is what this spot got from the Google rating system.
Reviews
558 reviews
Rating
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Date From - Date To
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Amer Shamaa
Source: google
10
7 hours ago
Food: 5 Service: 5 Atmosphere: 5
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Amer Shamaa
Source: google
10
9 hours ago
Food: 5 Service: 5 Atmosphere: 5
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Amer Shamaa
Source: google
10
15 hours ago
Food: 5 Service: 5 Atmosphere: 5
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Amer Shamaa
Source: google
10
19 hours ago
Food: 5 Service: 5 Atmosphere: 5
Food: 4 Service: 4 Atmosphere: 3
Guac is 100/1. always fantastic and never brown. Great price for the v most part. I got a taco and a quesadilla. quesadilla is not a quesadilla….its just a bigger taco. No cars in line when i went. Food: 4 Service: 4 Atmosphere: 3
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B Rad
Source: google
10
2 days ago
Food: 5 Service: 5 Atmosphere: 5
Food was beyond good. Service was great. Atmosphere is nothing special. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes Steak
Guac is 100/1. always fantastic and never brown. Great price for the v most part. I got a taco and a quesadilla. quesadilla is not a quesadilla….its just a bigger taco. No cars in line when i went. Food: 4 Service: 4 Atmosphere: 3
Rios please get your stuff together! Customer service is going downhill. They have a “manager” at the MC location names “Gee” that is horrible with customer service and has an attitude. I asked for 2 extra sauces for my nacho bowl today and she said that it would be an extra .50!! (It is NOT posted anywhere, and she admitted it). I said could you please give me full cups, and she said “we don’t fill them up because it is hard to put the lid on!!” 🤯🤔 WOW!! So, what you are saying is that you want me to pay an extra .50 for double air. Smdh She would not give me contact information of the owner, she said to go to Yelp and write a review. SMH If anyone knows the owner of Rios at the MC location, please let me know and if you know her real name please let me know as well. Please inbox me. I would like to speak with the owner personally. Horrible customer service can kill a business. I am pretty sure the owner worked very hard to build his/ her business and would like to keep it in good standing. Note: this is not the first time I have had a poor customer service encounter with her. About a month or so ago I waited patiently outside in the cold for her to walk over and take my order. I waited for about 10 min. The whole time she keeps looking at me and ignoring me. She finally walks over and opens the window and says “that she will not serve me because the drive thru is full and she is the only one taking orders.” Smdh I definitely need to talk to the owner. I can guarantee I am not the only person that she treats poorly. Service Take out Meal type Brunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 2 Recommended dishes Steak Nacho Bowl
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