Potbelly Restaurant,Store in Oak Lawn

Name: Potbelly
Address: 5129 W 95th St, Oak Lawn, United States
Telephone: 17082291234
Rating: 3.1

Owner not registered

Potbelly

Reviews

#94 From 139 in Oak Lawn

6.2

10 Review

Ambience

6.2/10

Food

6.2/10

Interior

6.2/10

Prices

6.2/10

Service

6.2/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Restaurant, Store

Information

+17082291234

5129 W 95th St, Oak Lawn, United States

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Website Potbelly

About

After you have seen Children's Museum in Oak Lawn, visit this fast food. That's a good idea to order tasty cheddar soup, chicken and broccoli cheddar soup. Potbelly boasts good biscuits. It's nice to taste delicious coffee or great tea. The convenient location of this place makes it easy to reach even in rush hours. Most reviewers highlight that employees are accommodating at this spot. You will pay low prices for dishes. Enjoy the pretty atmosphere here. Google users awarded the score of 4.2 to this fast food.

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Ryan Thomas

Source:

A month ago

Ordered in advance for a pickup. My order was not ready more than 20 minutes after the desired pickup time. When I requested a refund because my order STILL wasn’t ready then refused the refund even though they did not hold up their end of ensuring the order was ready within the desired timeframe. Also, the cashier did not acknowledge those standing in line who had already paid for orders in advanced. She only checked out customers who were walking in placing their orders. Management needs to provide better customer service and accommodate their customers when they are causing the inconvenience. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1

Nana x5x2

2 months ago

Placed an order this evening. Tried to use the"perks" coupon. One free cookie. I order a big size sandwich, soup, chips. On the app, I couldn't use the "perks" coupon. Kept telling me I didn't order what needed to be ordered! Really? Anyway, if I'm ordering again, why put a restriction on using the perk? You didn't give it to me just to give it to me. I actually EARNED IT for ordering times before! It wasn't expired!!! Always has to be a catch to using a coupon!!!! SMH Food: 5

Master Pump

Watched another customer degrade/insult a young man working that took my order .Just because he makes sandwiches for a living doesn’t mean you can disrespect him! Christopher gets 5 stars ⭐️ Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Dee Mans

3 weeks ago

Simple delivery instruction..call when at the door. the more i order delivery and they dont follow a simple instruction, the less tip i put online.. i tip tiny online and give the real tip in person but since they are too lazy to dial a number when they arrive. They dont get the cash tip. Service Delivery Meal type Other Price per person $20–30 Food: 4 Service: 1

Samantha G

4 months ago

The owner need to re-evaluate his worker that handles the drive through. She is not welcoming at all, the other workers are nice! I am a huge fan of potbelly’s, it’s disappointing w the service this lady provides, she makes this potbelly location bad. I wasn’t even greeted when I walked in. Service Take out

Placed an order through UberEats, and had a total of 3 different drivers that cancelled. Called restaurant to find out what happened. The female that answered knew my name and order before I could even say it. She said the first guy picked up the order, and they sent two other drivers there afterwards. So obviously the first driver stole the food, which is why they sent the other two drivers. Before I could even ask any further questions, she had a disgusting attitude and said “TAKE IT UP WITH UBER EATS.” I asked if there can verify that the driver swipes that they picked up the order before handing it to the driver to prevent theft, as this was the 2nd time a driver had stolen food from this location, and she got real snippy and said “NO, WE JUST MAKE THE FOOD AND SEND IT OUT,” with no sympathy for the customers who order and get their food stolen as if I did something wrong. You pay all this money for food -$41, just to have not only the driver steal your food and cancel the order, and the workers have an attitude when you ask a simple question. The customer service is TRASH. I was unable to catch her name, but the guy who stole my food is Durell who according to the app drives a Tesla. No wonder he has such horrible ratings - 86%, which is very low for UberEats, especially with almost 400 orders. I’m sure he’s done this before to several others. Service: 1

Armon LeBlanc

As a former employee at Potbelly lin evergreen park I walked into this potbelly as a customer and to a very much more comfortable and peaceful environment with very welcoming and nice employees unlike walking into mean and toxic people employees in evergreen park as an employee nonetheless oak lawn potbelly is a lot more pleasant than Evergreen Park Potbelly. Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Italian

Jacob Hoskin

I get potbelly a lot and this was one of the best sandwiches I’ve ever had from a potbelly. The sandwich makers are very nice and welcoming. Food: 5 Service: 5 Atmosphere: 5

Ana Marie Collins

4 years ago

OMG!!!😀😀😀This Turkey Flat i ordered is amazing!!!!! The Mac n Cheese was super hot and i ordered thru doordash, but this Mac n Cheese was hot like potbelly was right there!!!! Both Milkshakes(Coffee & Oreo) were amazing as well! I could eat this whole order all over if i wasnt so full!!!!

Brandon T

7 months ago

Got order wrong, and that’s sad because they are making it in front of you. 8/10 at approx 4pm I asked for cheddar instead of provolone, but I got provolone. Asked for easy Mayo, and it was literally dripping with Mayo as well as no Italian seasoning on an Italian sandwich. A friend of the workers showed up and it was like no other customer existed after that. Too bad Service Take out Meal type Dinner Price per person $20–30 Food: 2 Service: 2 Atmosphere: 3