Potbelly Sandwich shop in Eagan Store,Fast food in Eagan

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Reviews
#112 From 177 in Eagan
7.4
204 Review
Ambience
7.4/10
Food
7.4/10
Interior
7.4/10
Prices
7.4/10
Service
7.4/10
More details
Price & Cuisine
$$$ Lunch, Fast Food
Establishment type
Store, Fast food
Reviews
204 reviews
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The staff was very friendly the service was very fast they also had a guy in there that was playing Blues he also had a harmonica is playing a guitar I would definitely go back to this location it was my first time at Potbelly's and I'm satisfied.
We found this piece of plastic on the sandwich we bought tonight. It was sharp on edges and I almost swallowed it before took it out. Very careless and worst service. It is very serious issue. I am taking this issue to next level.
Tried to order shake and sandwich in-person. They told me “no shakes available today”. Called 30 min later to see if they have shakes and they said they do. The manager, in-person, lied to me saying they couldn’t do shakes today. Not sure why I was lied too. I’m assuming laziness or cause it was slightly busy. Service Dine in Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 1
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ali Ibrahim
Source: google
2
2 years ago
I normally go to Woodbury brunch, I love their sandwich but recently my experience coming to the Eagan branch was after spending $36 for three sandwiches I asked my sauce to be a ranch and the lady who i believe to be the manager said no we can give you as a side. I don’t known if it’s companywide policy or it’s Eagan branch only? In my opinion they should add the sauce at least by request. It creates mess when you try to re-open the sandwich and add the sauce on the top.
The food was delicious and they took their time making sure our order was right. My kids enjoyed the grilled cheese, my husband loved the farmhouse salad, my mediterranean and veg soup was a hit after a long day. Thanks 😊 Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Farmhouse Salad with Avocado
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Tamara Birnell
Source: google
10
4 months ago
Always have our catering order ready for enterprise on time and order is always correct! Thanks guys!! Service Take out Meal type Lunch Price per person $100+
I usually love this place, however last night when I went in to pick up dinner, my Mac and cheese was terrible. It was brown, burnt and dried up. And when I told staff, they did nothing about it. No refund, didn’t offer a new cup, didn’t even go look at the Mac/soup warmer to see if it was on too high. The response I got was “oh.” Very disappointing. Service Take out Meal type Dinner
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Anton Martinez
Source: google
10
9 months ago
I had a WRECK that was in point, always a great choice! Definitely want to give big recognition to the staff working today. I witnessed back to back customers be very inconsiderate to the employees working for absolutely no reason. The staff definitely could have stooped to each of their levels but they made the decision not to. Thank you to the employees working today. Continue to shine in the face of adversity! Meal type Lunch Price per person $1–10
Always good! Need supervision to ensure smooth ordering however as order wasn't received took extra time wasted my lunch time... And a prior customer got wrong orders so mix ups needs someone help them...
This used to be my "go to" stop, but hadn't been in about a year. Must have caught them at a bad time: employees completely disengaged, surfing their phones and seemingly wishing to be anywhere else (one was even napping at a table). And the place was dirty - not one table looked as if it had been wiped down anytime that day, food/trash on the floors and full garbage cans - I didn't want to look too hard behind the counter. Sad to see how far it's slipped. Service Dine in Meal type Lunch Price per person $10–20
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