Potbelly Restaurant,Store in Troy

Name: Potbelly
Address: 3111 Crooks Rd, Troy, United States
Telephone: 12486430143
Rating: 4.2

Owner not registered

Potbelly

Reviews

#163 From 507 in Troy

8.4

267 Review

Ambience

8.4/10

Food

8.4/10

Interior

8.4/10

Prices

8.4/10

Service

8.4/10

More details

Price & Cuisine

$$$ Sandwiches, American, Deli, Fast Food, Salads

Establishment type

Restaurant, Store

Information

+12486430143

3111 Crooks Rd, Troy, United States

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Website Potbelly

About

Many visitors come here to enjoy tasty broccoli soup, meatball sandwiches and salads. Invite your family with you to eat good biscuits and perfectly cooked chocolate cookies. This place is famous for great milkshakes or delicious smoothies. Live music is performed by musicians in the evening. The staff is professional that's what makes this fast food so nice. Spectacular service is something that guests note in their comments. You may be surprised by adequate prices at Potbelly Sandwich Shop. The quiet atmosphere makes a good impression on people. Google users like this place: it was granted 4.3 stars.

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Ed P

Source:

2 months ago

Potbelly subs are among the best and this is the best Potbelly that I've visited. The bread is always fresh and toasted perfectly. Service is fast, even when the line is a bit long. And the oatmeal chocolate chip cookies are really, really good. Not cheap, but if you're a Costco member, get four $25 gift cards for just $74.99. That's effectively a 25% discount off the posted menu prices, a great deal! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 4

Mykel Brooks

A week ago

I stood at the register for 5 straight minutes to simply order a shake while 3 employees looked me in my eyes and said nothing. It wasn’t until I stood there and called to place my order that I was provided service. I truly feel it was racially motivated and I won’t be visiting this establishment ever again. Service Take out Price per person $1–10

Jenifer Anderson-Barnes

Ordered online, had to call 2x to find out where my food was, 1st time I was put on hold. Called back again to be informed that a 3rd party had my food to be delivered. Then it didn't come how I had ordered it. Couldn't really call back and talk to bc I'm a nurse on duty and was in clinic. 1st time ordering from this location and I wasn't impressed for the amount I paid. Service Delivery Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Recommended dishes Turkey Club

Alyssa Chapman

A year ago

I went into this store today and ordered 3 chicken salad sandwiches. They were made right in front of me (although I can’t actually see because the counters are so tall), yet somehow one of my sandwiches COMPLETELY EXCLUDED all of the chicken salad. I was absolutely appalled. Thanks for lettuce tomato and avocado sandwich….??? Really disappointing and basically unacceptable. I have no idea how that happens.

Katie Coombs

3 months ago

This potbelly is the best I have been too so far. I had the chicken club. It was great! Service was super friendly, the atmosphere was very relaxing, though busy. Will be coming by when I’m in the area again! Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Italian

Hali Kucharczyk

5 months ago

Ordered $60 worth of food, decided to try a new sub shop that was close. Was very disappointed. The family is still hungry & we have to go to McDonald’s to get a 40 pc nugget. There was no meat to be found on our subs we ordered and I had to check 3 times because it blew my mind. Pure bread and lettuce.. the Mac & cheese was very dry, and old looking. I don’t know if it was the cook on shift today because I know that has happened with prior experiences. You should be shamed. Pictures on website are very deceiving. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 4 Atmosphere: 4

clayton odell

The food was as good as always but being the second time ordering from this store and my wife not getting her hole order yet again I’m kind of thinking it is either the fact that the employee’s can’t read or just don’t care what people order I’m thinking that me and my family will just order from a different store or will just not be ordering from potbellies in the future Service Take out Meal type Dinner Food: 3 Service: 1 Atmosphere: 1

lightofmylife1

They used to have doordash/ubereat orders ready in a timely manner about a year ago, but now you will have to wait 5-30 min sadly, they really have no respect for the time of drivers, who are bring more customers to their business. Shame on them Service Delivery Food: 1 Service: 1 Atmosphere: 1

Mike Tzilos

I have been to over 30 Potbelly locations, this was BY FAR the best made food I’ve ever had. I wish I could rate 10 stars! Food: 5 Service: 5 Atmosphere: 5

Benjamin Plotnick

6 months ago

Great place to stop for a quick lunch during work. I always get the turkey sandwich for carry out during the work week. They do get very busy during the lunch rush so I recommend ordering online for pickup. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Turkey Club