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Popeyes Louisiana Kitchen Restaurant,Fast food in Tomball

Name: Popeyes Louisiana Kitchen
Address: 24350 Kuykendahl Rd, Tomball, United States
Telephone: 13466451075
Rating: 2.8

Owner not registered

Popeyes Louisiana Kitchen

Reviews

#126 From 183 in Tomball

5.5

87 Review

Ambience

5.5/10

Food

5.5/10

Interior

5.5/10

Prices

5.5/10

Service

5.5/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Features

Seating

Wheelchair Accessible

Information

24350 Kuykendahl Rd, Tomball, United States

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Website Popeyes Louisiana Kitchen

About

In accordance with the guests' opinions, waiters serve good chicken here. The pretty atmosphere makes a positive impression on customers. But most guests who use Google didn't grant this restaurant a high rating.

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viniece singleton-adams

Source:

4 months ago

10/15/23 I ordered a 16 piece “Mixed” to the young man whom was not professionally trained. I explained I wanted “Mixed” chicken 3 times he kept saying we don’t have spicy which I never asked for spicy chicken, he then says “We only have regular chicken” I said again just mix the chicken, he then asks me what do I mean because they don’t have spicy chicken, I said mixed chicken is white and dark meat. I should’ve left then and cancelled my order because this location is never busy and I see why now. So, then I drive up to the window to pay I get no receipt. I was handed my chicken i again confirm with him “ Y’all mixed my chicken right”? He was vague with his answer and closed the window as if I was getting on his nerves. I pull up a bit, open the box and saw 2 wings, 2 breast, and a slew of drumsticks and thighs. So now I waste even more of my time to drive around and go in. I get inside and then once again explain to the lazy drive thru guy 16 piece mixed and what number of each piece should be in my box. Natalie (The Store Manager) is just standing there looking clueless, no apology given, no ma’am I will take care of the issue NOTHING!!! So then, the older guy who is was boxing up the chicken catches an attitude with me and tells the young man just bring the chicken here. The older guy then proceeds to tell me “whatever I added 16 pieces of chicken” I then proceed to say I asked for MIXED CHICKEN!!! Natalie the store manager still says nothing. I then asked why was the so chicken greasy, Natalie then says to me “ Why is it what”? I repeated greasy?!?!?! She turns around and mumbles to the chicken box guy so then he starts counting out loud the chicken pieces like I had an issue with the amount I had an issue with him not mixing the chicken! But It quickly turned to an issue with the level of unprofessionalism being displayed from her team and Natalie as a manager! I then proceeded to ask for a corporate number and if there was a manager above her! This location is rarely busy and now I see why I will be reposting this on other review sites and I have emailed their corporate office this can’t happen again! Adding to this post: I just opened my box of new chicken they gave me and it’s still wrong, This time I got a 15 piece instead of the 16 piece I paid for see pics below he counted out the chicken he still got it wrong!!! Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Sarah Stifling

Source:

4 months ago

I loved the food, it's very fresh!! and the attention is good!! The employees are very friendly and the manager Nataly gave me coupons for my next visit!! Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Carlos Lopez

Source:

6 months ago

Like it, not sure about the bad reviews, but chicken is good and service too. They don't have lemonade though. Food: 5 Service: 5 Atmosphere: 5

Donald Adams

Source:

4 months ago

10/15/23 My wife decided to order chicken from this location. Cook is very rude and the Natalie the manager could care less. Her order was wrong and when she brought it to their attention, they caught an attitude with her. She gets back home, just to find out the employee who boxed the food short changed her on the amount of chicken. I’ve had a really long day at work, and just wanted some fresh chicken. Y’all gotta get it together. We won’t be going back to this location. People please pay attention to these reviews. For this to be a fairly new location, this is ridiculous. Don’t expect an apology, when they mess up, the manager don’t care. Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Yulier Fortez Lora

Source:

A week ago

I really love this Popeyes, very good service and a pleasant atmosphere with music in the lobby whenever I can, I go to eat there, I highly recommend it. Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Spicy Chicken Sandwich

Lauren Huntley

Source:

5 months ago

Absolutely rude! I ordered food through DoorDash and I got the wrong meal. When I had to re-order, I called to let them know what happened and just to let them know that they gave me the wrong order and to keep a lookout for the name. She said they are closed even though it wasn’t even 10 and they close at 11 and she said they had no sides. By the way, this was apparently a manager and after I tried to explain to her in a nice way what happened she hung up on me and then proceeded to not answer the phone when I called back. If you can’t handle a real job, maybe go work somewhere else Service Delivery Service: 1

Evelyn Salgado

Source:

A week ago

I like this location is a great place to eat and employees are very nice I have lunch at Popeyes at least 3 times a week . Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Classic Bacon & Cheese Chicken Sandwich Combo

donnie Martin

Source:

6 months ago

I generally avoid late night stops at fast food restaurants for a number of reasons, one being the horrible service from the kids who are just ready to get off work. Tonight that changed, whoever was working the drive through about 30 minutes ago had a great attitude and really brightened our night. Popeyes needs to give that young man a raise because service like that brings in business. Service Take out Meal type Dinner Food: 5 Service: 5 Atmosphere: 5

Laura Tomlinson

Source:

4 months ago

I will not return! Served by a frowning, non verbal kid. No thank you, hello or KMA! So sick of rude kids running restaurants. The cheese on my sandwich looked like plastic. When this popeyes opened it was staffed by friendly, smiling adults. Now it's just a bunch of rude grumpy kids.....which also reflects in the food!! Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Talia Harris

Source:

A month ago

The lady was very rude , she gave out my wrong order to a someone and didn’t even check for a name . Then I also placed another order through DoorDash and called to get the items I actually wanted because it didn’t have a option for it and she said “give me one moment “ and proceed to hang up n my face and didn’t answer my calls . Food: 1 Service: 1 Atmosphere: 1

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