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Popeyes Louisiana Kitchen Restaurant,Fast food in Pasadena

Name: Popeyes Louisiana Kitchen
Address: 5401 Crenshaw Road, Pasadena, United States
Telephone: 12814870660
Rating: 3.3

Owner not registered

Popeyes Louisiana Kitchen

Reviews

#210 From 359 in Pasadena

6.5

373 Review

Ambience

6.5/10

Food

6.5/10

Interior

6.5/10

Prices

6.5/10

Service

6.5/10

More details

Price

$$$

Establishment type

Restaurant, Fast food

Information

+12814870660

5401 Crenshaw Road, Pasadena, United States

Get direction

Website Popeyes Louisiana Kitchen

About

Tasty chicken sandwiches can make a good impression on you. Good biscuits are among the dishes to be tasted at this fast food. Based on the visitors' opinions, employees can be cool. Most people mention that the service is fine. The nice atmosphere makes a positive impression on guests. But Popeyes Louisiana Kitchen hasn't earned a high rating from Google users.

Rating

Excellent

143

Very Good

Average

Poor

Terrible

108

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Megaarada1

Source:

A month ago

The store looks a mess inside. They give us the order wrong and less what we ordered. Bad customer service. The food was nasty, taste old and disgusting macaroni and cheese and it had spoiled fries (you can see in the photo) garbage is what we bought. Food: 1 Service: 1 Atmosphere: 1

Juanita Holloway-Walters

This is the worst, macaroni and cheese ever, anywhere. An insult to injury. My chicken wasn’t done. And they did not send honey for the biscuit. My entire $10 order was a waste! Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 3

Thomas Cabrera

Not sure what kinda of wings these are but they are not up to par. Really small . Do not order. Really disappointed. 😢 I ate them because I'm hungry but wanted to let the public know these are not worth it.....again the one to the side is small ! Did not want to waste the gas to go back. Food: 2 Service: 3 Atmosphere: 4

Claudia V

2 days ago

The young female manager was yelling at a young guy employee he looks around 17 almost 18. The manager ruined my appetite, when I saw this, this is not okay. I've never witnessed a manager behave like this. Hopefully you get fired or sued. Even to be a manager there's an etiquette, I hope the employees sue for intentional infliction of emotional distress. Service Dine in Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Elizabeth Ferguson

3 weeks ago

Asked for 8 pc dark. Manager's response was that they only had 4 pieces dark and chicken breasts ready. She had no intention to cook more dark. So I had to ask her if they can cook more. She tries to put me off again and tells it's going to take 20 minutes. I paid for 2 apple pies, large Mac and cheese, and large mashed potatoes and gravy. I get home, no pies or Mac and cheese. Just the chicken, a small potatoes and gravy, and very old, hard biscuits. Situation was corrected by never going to a Popeye's again. Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1

Cristina Leyva

Worse service ever! The General manager was screaming on the top of her lungs that the restaurant is hers. And how she doesn’t report to no one. It amazes me how rude she was being, and unprofessional in my opinion. If this situation made me feel really uncomfortable, I can just imagine how the employees must of felt. The person that acted like a crazy person is the general manager named Samaly. I will be reporting this to Texas Workforce Commission. If you’re the owner of this place I am more than happy to answer your questions. Service Dine in Meal type Lunch Price per person $1–10 Food: 1 Service: 1

Sarah P

2 weeks ago

Went to the drive thru, 2 are touching their hair and face without gloves then handling food, a 3rd handed us our bag, got our order wrong and surprise surprise!! There was hair in our wings! Absolutely foul. Luckily we checked our food before we ate any. Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Jessica Decker

My husband went to get us dinner and ordered 2 meals and the teenager at the window charged him for someone else’s order and did nothing about it until my husband had to walk in and talk to the manager who didn’t believe him until he looked at his bank account and was charged $50 when it should’ve been $36. Now my husband is out $86 because of this place. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2

Sarah Voiles

I was really impressed. The restaurant was very clean and so were the restrooms. The food was hot and the employees. Had a very pleasant dining experience. Service Dine in Meal type Dinner Price per person $10–20 Food: 4 Service: 5 Atmosphere: 5

Patricia Cruz

3 months ago

The restaurant was clean, service was okay, the food is excellent. I am still upset you all got rid of the dirty rice. I was there to pick up my Thanksgiving turkey. The cashier kept wanting me come back later. I wasn't falling for that! I was leaving with my Turkey!!! Service Take out Meal type Dinner Price per person $50–100 Food: 5 Service: 4 Atmosphere: 5