This was the first time wanting to eat here and the service was horrible and will not ever go here again!!!! So anyway, I ordered my food on the phone, I wanted chicken, rice and veggies. My husband picked up my food and they didn’t put any veggies it was only chicken and rice. I called them and the manager Jason said it’s because they didn’t have any of the veggies and they didn’t let my husband know, and he didn’t have any idea what I ordered. Jason told me I can’t have a replacement of my meal. I didn’t want a replacement but at least give me my veggies the next day. We got ripped off it shouldn’t have been $16 just for chicken and rice. So they lost me as a customer!!!! Jason needs to know how to be a manager and deal with the situation with the customer and make the customer happy and communicate with the customer. Never again will I go here!!!!!
Service: 1
customer service was very quick and efficient. No lines, extremely generous with ingredients, and huge bowls compared to poke wave.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Poki Bowl
