Pizza Hut Takeaway,Pizzeria in Paradise

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Reviews
#648 From 1006 in Paradise
6.0
223 Review
Ambience
6.0/10
Food
6.0/10
Interior
6.0/10
Prices
6.0/10
Service
6.0/10
More details
Price & Cuisine
$$$ Pizza
Establishment type
Takeaway, Pizzeria
Reviews
223 reviews
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Ordered a pepperoni lovers with bacon and they left off the pepperoni. Given the name of the pizza this is an embarrassing blunder. I was hesitant to call in a complaint as I had no idea what would happen to the replacement. The second pizza was light on the pepperoni's, improperly cut and undercooked. Based on the smell I'd say it was unfit for human consumption as well. I'd say whoever was working in the kitchen really didn't feel like making pizzas on a friday night. Food: 1
This was the worst pizza ever. It was dry and had very little of the add-ons that I ordered and what really pissed me off was that I called to complain and they put on terminal hold. Nobody wanted to hear my complaint. Never again will I order from Pizza Hut. That is what I will tell everyone I come in contact with. The service was good, product was bad. Service Delivery Meal type Dinner Price per person $20–30 Food: 1 Service: 3 Atmosphere: 1 Recommended dishes Undercooked Pizza
I ordered take out online so there was no way of miscommunication. Ordered 3 pan pizzas and only received one, tried calling to see how to resolve this. They now operate through a call center, was on hold for 30 minutes, moral of they story I just ate what they gave me. Service Delivery Meal type Dinner Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
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Jillian
Source: google
2
2 months ago
While the food was average- SERVICE SUCKS! Manager included!! He was on his phone texting as were other employees for over 10 minutes while I stood at the front waiting to even be recognized.when he finally did come up front he was super rude. They also had the phone constantly ringing as none of them would get off their phones to answer. Just outright horrible service. Wish I could give them zero stars. Will never go here again. Don’t waste ur time at this location when there’s plenty of others with excellent service. Service Take out Meal type Lunch Price per person $10–20 Food: 2 Service: 1 Atmosphere: 1
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Deborah Jones
Source: google
10
2 months ago
We've only ordered for delivery so only 3 stars for "Atmosphere", but their "New Yorker" pizza is really good...as good as any pizza we've had. Service Delivery Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes Create Your Medium Pizza
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Martel Reese
Source: google
2
2 months ago
Disappointed in how they made my pizza and they had a DoorDash deliver my pizza who had terrible customer service and had an attitude because I didn’t give him enough of a tip. I work hard for my Money too. Smh Service Delivery Meal type Lunch Price per person $20–30 Food: 1 Service: 1
Ordered 2 pizzas, got only one , then when I called back, they just said that they "didn't hear the first time, now there's nothing to do" good for you business, you are going straight to the bankruptcy, this was the last time I order in your place. Service Take out Meal type Dinner Price per person $50–100 Food: 1 Service: 1 Atmosphere: 1
Manager Melissa is amazing! Employees are very customer friendly Service Take out Food: 5 Service: 5 Atmosphere: 5
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Tim Weaver
Source: google
2
11 months ago
Couldn't get any worse. My pizza was cold. I live a block away. I have it delivered because I'm in a wheelchair. It also barely had any pepperoni on it even though their website said "double." The pasta was also cold. I bet my order sat there for 20 minutes before delivering it. Plus, I paid extra for ranch for my wings and didn't get any. This place is beyond awful.
I don’t know if you respond to your reviews. However, your new GM or Manager, the female. What a wonderful choice… I have eaten at your location 3 times and switched due to Papa John’s burning me on an order. She took my order and noticed it had been a moment since coming in and actually wanted to know about the gap, anything we can improve on and wanted to get to know her regulars at the location. I worked in recruitment for hotels for 6.6 years under MGMRI 4 years ago but this would be the ideal candidate I would look for when recruiting people. A+ for customer service and friendliness. Will be back and impressed.
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