Pizza Hut Takeaway,Pizzeria in Saint Charles

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Reviews
#171 From 220 in Saint Charles
6.3
173 Review
Ambience
6.3/10
Food
6.3/10
Interior
6.3/10
Prices
6.3/10
Service
6.3/10
More details
Price
$$$
Establishment type
Takeaway, Pizzeria
About
Visitors don't like Pepperoni at this pizzeria. Food delivery is a big advantage of Pizza Hut. From the guests' point of view, the staff is cute here. If you want to enjoy terrific service, you should go to this place. From the guests' viewpoint, prices are average. But this spot hasn't earned a high rating from Google users.
Reviews
173 reviews
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Ordered a large hand tossed pizza - came thin as can be and not sliced all the way through, greasy as can be Person working the evening didn't want to hear about it said it's as ordered and the manager in the morning was saying it should have been handled the night before which I tried but they didn't want to hear it Is this the typical experience expectation for pizza hut these days, cause if so I'm not interested -- currently in the store for a remake when they said they wrote down my number for the issue yet the current manager was NOT interested in looking in the office for said info and only went to the back to talk to the other employee for him to say he hadn't heard anything -- Friggin ridiculous Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Katarri
Source: google
2
3 months ago
Ordered via the app for 2 large stuffed crust at a little after 11 AM. One super supreme half no mushrooms and a pepperoni. Called back by store within 3 min to notify me no stuffed crust (store opens at 11 why is there no crust?). Called back again and said price changed after I asked if hand tossed was cheaper and person said no. Husband arrives at store, door is locked. Call the store and get put on hold with no word I was being placed on hold. Other person comes on and says "I got you". Husband picks up pizzas, arrives home and pizza is not what I ordered - got both pepperoni instead of one SS and one pepperoni. Husband went up to return pizza and get refund. I worked for Pizza Hut for over 5 years (part of this time as a shift leader) and never would I ever pull the horrible service I got from this store. I will not be back. Hoping I get my money cause we won't be using a store credit. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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justin
Source: google
8
4 days ago
Pizza was great. They actually put a good amount of toppings on my pizza. I truly felt I got what I paid for. Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4
Really skimping out on the Cheese. two pizzas had very large spots of just light sauce and bread. Breadsticks had a old oil taste to them. Service Delivery Meal type Dinner Price per person $30–50 Food: 2 Service: 4 Recommended dishes Breadsticks
Worst pizza hut pizza I have ever had. Didn't even have any tomatoe sause on it NONE ! crust wasn't done and stuck to the box . Pizza Hut is my favorite pizza but not this pizza hut. Terrible Food: 1 Service: 1 Atmosphere: 1
Never again. I paid a tip and still got burnt food. This melt was hard as a rock. To whoever put this inside the box knowing they wouldn’t eat it. Please just quit now.
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Tyler Malloy
Source: google
2
7 months ago
Ordered curbside pick up. Had to call after waiting 15 min after our pickup time to ask someone to bring it out (couldn't go in). The wrong order was brought out. They brought it back in and never brought out our correct order. Had to call again. Once we got home, the pizza was undercooked and, instead of extra cheese like we ordered, it actually had less cheese than what would be considered normal. I called the store and the employee said they didn't know how to give a refund but would have someone call me to do it - no one ever called. Overall, a pretty bad experience from this store.
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Sammy C
Source: google
10
9 months ago
Not going to lie, I was extremely skeptical ordering from here bc of the reviews but it exceeded my expectations! Everything was warm and fresh. The pizza was not overcooked, wings were great and Cinnabons were top tier. It did take a while to be cooked and on the way but I can’t blame them. I’m sure they were busy since it’s graduation day for a lot of people. The older man who delivered my food was sweet and careful with my food. Thank you sm!
Placed an order well before they closed and they decided it was too late to fulfill the order. Just know this location closes early, they aren't reliable and they over charge.
If I could leave 0 stars I would! I ordered 4 pizzas last night and a cookie. Pretty basic order for me and a group of friends. Well apparently they screw up a pizza and remake only 1, resulting in the other 3 being dried out and cold! But that's not the worst of it, as I'm eating a slice I find a fricking hair about 8 inches long! I immediately call the store and after talking with them they said bring in the pizza with the hair so they can have it for training purposes and quality and they'll refund the price of 1 of the pizzas. I go in today as agreed with the employee I spoke to last night and today they're refusing to honor what they told me last night! Totally disgusting, they screw up your order, cold pizza, and dishonest employees who don't care about the customer at all! Avoid at all costs!
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