I work with Phoenix Tea Company for my coffee shop. Every order goes smoothly and my customers love their tea, I can barely keep it on the shelf. Love working with them!
Took my tea-loving husband here under the impression that they would have a wider variety of teas, when we finally found the time to trek to the middle of nowhere, we were met with a selection of mostly artificial blends. The one product he was interested in, the teacakes on the top of the display, were deemed as decoration by the female employee who was working the counter who seemed incredinly unenthusiastic about her field of work. I ordered an iced home sweet home tea and though expecting a rich spiced treat, I was given an overly sweetened lukewarm lightly flavored water. Steep times are difficult, especially regarding iced versus hot brews (plus different leaves requiring less or more time), but if it is your profession to craft beverages one should work on knowing those specifications.
