Philly Pretzel Factory Bakery,Restaurant,Store in Hackettstown

Name: Philly Pretzel Factory
Address: 150 Mountain Ave, Hackettstown, United States
Telephone: 19082698780
Rating: 4.4

Owner not registered

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United States

Establishments

Philly Pretzel Factory

Reviews

#17 From 63 in Hackettstown

8.8

97 Review

Ambience

8.8/10

Food

8.8/10

Interior

8.8/10

Prices

8.8/10

Service

8.8/10

More details

Price & Cuisine

$$$ Fast Food

Establishment type

Bakery, Restaurant, Store

Features

Wheelchair Accessible

Information

150 Mountain Ave, Hackettstown, United States

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Website Philly Pretzel Factory

About

Spend a good time here and share perfectly cooked cheese steaks, philly cheesesteaks and hot dogs with your friends. Many visitors come to try good Brezeln. This fast food is well known for its great service and friendly staff, that is always ready to help you. Prices at Philly Pretzel deserve attention because they're fair. Based on the guests' feedback on Google, this place deserved 4.5.

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Jesse Adler

Source:

A week ago

All of the reviews about how Carl is a terrible boss are correct when I worked for him in Livingston when he had just taken ownership of that location he broke the AC system because he wouldn't listen to an employee about how he couldn't set it to below 75 degress he said "it's my store I can do whatever I want" the employee who told him that new what he was talking about because he had worked for the previous owners so yes Carl is a POS Food: 1 Service: 1 Atmosphere: 1

Brian Dungan

5 months ago

Place is terrible..!! And dirty !!

Alex Bremner

6 months ago

I’ve been coming here for years and the food is always amazing. But recently I’ve heard that they are disrespectful to their workers and service members. Being in the army myself I find this disgusting. Fix how you treat your workers. I will no longer be supporting this business until the management comes out and apologizes for their actions. Have a good day

David Decker (ddecker02)

This company is the biggest joke and disgrace to Philly pretzel factory.Carl the owner is a terrible boss, he is very unprofessional. Rather than taking the time to train you appropriately in the necessary facets of the position he leaves you to your own devices and then is quick to criticize and humiliate about the slightest thing. Coaching and being a good Leader is an integral part of good culture and keeping good personnel. In the Army National Guard we learned this first hand. Carl missed at both! When Carl the Owner/Manager finally showed up after fours weeks of my non onboarding he was extremely critical and humiliated me. I have also heard him say if you drop dough on the ground before it goes in the oven it's OK you can put it back through the shredder, already twisted pretzels fall on the found also ok to put in the oven Gross and so unsanitary. I could keep going on and on, but I'II leave it at that. Do not recommend going inside this business or working at this location very unprofessional!!!! Have a good day

Danny Decker

Look I love Philly Pretzels, they always taste very good but I have one thing to say. The owner or manager here is a very unhappy person and feels the need to single out people because of this. I won't name anyone but someone that I know who works there just so happens to be a reservist in the NJ Army National Guard has taken the brunt of it to the point where he was forced into resigning. The guy threatened to press charges on my brother for "looking at his phone and stealing time." Disrespecting service members, first responders and those who give their lives to keep this country safe is unacceptable and there is no place for people like that in the Hackettstown community. Feel free to reach out directly if you would like to talk about this. I will no longer be supporting this business.

Lynn Decker

Not at all happy with how the owner talks to or treats his employees. Almost threatening and abusive. I cannot support an establishment like this.

Clint Bush

8 months ago

Hot and fresh pretzels. Friendly staff.

Ninoska Picado

9 months ago

Cheap pretzels . Awsome spicy cheese sauce . Freshly baked.. but they close way to early...

Shawn’s Hungry

A year ago

I will never turn down a soft pretzel ! I love this place. Always hot fresh soft pretzels. Great place for a snack or to get platters for holidays or events. Always friendly and fast. I wish I had one closer but it’s nice trip with the kids to grab a snack. They always do specialty pretzels for holidays too which is fun. The cinnamon dip is like crack by the way. Cheese dip and mustards are great also.

Ali Luckhardt

We got pretzels, mini pretzel dogs, mini cinnamon rivets, rivets, and mini cheese steaks balls for our cocktail hour. The pretzels paired well with the Octoberfest beers. Guests loved them. I was told our leaf girl climbed into the table and ate most of the cinnamon rivets, so I say they were a hit!