Perkins Restaurant & Bakery Bakery,Fast food in Dubuque

Owner not registered
Reviews
#127 From 247 in Dubuque
7.4
504 Review
Ambience
7.4/10
Food
7.4/10
Interior
7.4/10
Prices
7.4/10
Service
7.4/10
More details
Price & Cuisine
$$ Family, Bakery, Brunch, Fast Food, American, Breakfast
Establishment type
Bakery, Fast food
Reviews
504 reviews
Rating
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2pm March 7,2024. Dubuque. The hostess was extremely rude. Please teach what customer service means! We waited several minutes to pay the bill. Looked around the counter to the kitchen and asked to pay our bill. Waited several more minutes before she came out. When mentioned we weren’t happy to wait she raised her voice and said “I was busy.” We had expected a polite acknowledgment or apology, not a rude put down. Totally ruined our experience. Service Dine in Food: 3 Service: 1 Atmosphere: 3
Wow. I don’t even know what to say. Terrible service. Two of us dining and we waited 45 minutes just to get our first drink refill!!! Server walked past us several times and avoided us. We ultimately got our first refills from a kitchen help from the back after bringing us our food. The food was not good but was edible. When we did not tip due to this poor service the waitress who only helped us twice rudely said “thanks” sarcastically. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Audrey and Janika were Great. The new Kitchen staff (Sam and crew) was excellent. The manager (Ricky) was kind and Polite. We would definitely recommend this restaurant. Thank you and we will see you soon. Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Sausage
Wow. I don’t even know what to say. Terrible service. Two of us dining and we waited 45 minutes just to get our first drink refill!!! Server walked past us several times and avoided us. We ultimately got our first refills from a kitchen help from the back after bringing us our food. The food was not good but was edible. When we did not tip due to this poor service the waitress who only helped us twice rudely said “thanks” sarcastically. Service Dine in Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Each of my experiences at Perkins has been great the staff is pleasant and the food always taste amazing. Would highly recommend Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
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Dustin Enos
Source: google
10
A week ago
Don't make it to often but each experience lately has been great, staff, management, as well as the food always is great. Would really recommend it Food: 5 Service: 5 Atmosphere: 5
Great management ricky and Sam are Phenomenal great customer service
I was given a flower for the first time here. The fish is delicious, the pancakes are super. God bless America 🇺🇸🥳 Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
I had a great breakfast at this place was greeted by Ricky a fabulous gentleman that allowed me to sit where I wanted to. Drinks came very quickly and the drinks kept coming never had to wait. Food was hot and absolutely wonderful. Ricky seem to be great at what he does. 5 stars for him. Service Dine in Meal type Brunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes The Everything
I waited at the Hostess stand for over 10 minutes without one person acknowledging my presence. The Manger walked by a couple of times to pick things up from the stand but didn't acknowledge my presence (there were other guests that were ignored as well). The restaurant wasn't even half full. When a waitress finally came over after I made a comment, she was extremely rude. We left the restaurant and went where we were treated respectfully. There are not many breakfast restaurants in Dubuque but I know I will never go back to be treated so poorly. Service: 1 Atmosphere: 1
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