A regular customer at Perfecto for years.. But recently it getting disappointed d/t overprice. For example choc Swiss roll, sell around RM12-13 initially, then it changes name to Belgium choc roll, price was marked up to ~15.90. After few mths change the name to Japanese Swiss roll now & the price increases again to 19.80. This time not choc in it, but instead choc cream. A Swiss roll with choc cream for Rm20??!! I believe the gov didn't increase the price for flour, sugar, egg & other basic ingredient, but the shop increase price each time it changes name, very disappointing and not plan to visit again.
Slow service. Booked a customised cake more than one month in advance. It was not ready when we went to pick it up at the agreed time. Staff gave a lot of excuses and was not apologetic. When the cake was finally delivered, it was not the same design as was promised. Not worth the money at all and definitely will not order from them again.