Our family is covered when we order from Papa Murphys. Even down to the gluten free pizza for our daughter with Celiac Disease. We have had no issues with cross contamination from personal experience!
My favorite pizza and the new cinnamon pull aparts are amazing. Baking at home makes all the difference.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
The staff is always friendly. They try to be quiet and get the orders right. On our last pizza, they forgot the pepperonis, but otherwise, we have had good luck. We have a dairy allergy. They will charge their gloves to help avoid cross contamination, if you ask.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Horrible. House was filled with smoke because of their faulty pan on their 5 cheese bread. Going to go in and show them. Pan wasn't in our oven for even 5 minutes.
I had an issue with an online order over the weekend. The employee working at the time said he would have the manager call me the next day. The manager did call and went above and beyond to resolve my issue. These people really do care about their customers!
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Papa's Favorite
Experience with pick-up orders is touch and go... well, maybe more on the "are you kidding me" side. The online orders are very rarely ready on time, and if you take the time to plan ahead and make and pay for your order at noon you may still have to wait 35 minutes to get it after work. Be ready for other people to walk in and get theirs, and the counter people do not speak to you for 20 minutes as they continue to just stack pizza upon pizza on the counter and look at you and walk away. Also, if you buy the cinnamon wheel and pay for it, there is no guarantee it will be there when you pick up your order.... yikes.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 2
Atmosphere: 3
Recommended dishes
Cowboy
They messed up our online customized pizza order. They didn't include our cookie dough w the order on the to go rack. I had to return to the store to get it. Apparently when they are busy during rush times they don't pull the extras, it's up to the customer to get it from to cooler. I mentioned when I returned that my pizza order wasn't correct, items I requested be left off were still on it, myconfirmation email showed it. I was told there must be a glitch between the online order and their printer. Then the employee went back to cleaning and I was dismissed. THIS is their outstanding customer service??
The staff are always super friendly! Love being able to grab a pizza and take it home and bake it. Also love that they have gluten and dairy free options which seem to be limited in the pizza world!
After one year my review still stands: Worst Papa Murphy’s in town... I’ve driven to the east 57th location just to avoid this one, and I live right next to this one. Avoid if you can!
There’s 1 employee here who makes great pizza’s, but I don’t know her name. She works hard and does great. Everyone else just doesn’t care to be honest.
I got a pizza tonight that had so little cheese… so few toppings… that a $5 frozen pizza puts it to shame. I even tipped them. I’ll stick with the factory over the lazy, entitled teenager — thanks!
Food: 1
Service: 3
Atmosphere: 1
