Papa Johns Pizza Pizzeria in Shelby charter Township

Owner not registered
Reviews
#23 From 287 in Shelby charter Township
7.2
112 Review
Ambience
7.2/10
Food
7.2/10
Interior
7.2/10
Prices
7.2/10
Service
7.2/10
More details
Price & Cuisine
$$$ Pizza, Fast Food
Establishment type
Pizzeria
About
A lot of guests say that waiters offer perfectly cooked Pepperoni here. Food delivery is a big plus of this pizzeria. If you look through the visitors' reviews, employees are competent at Papa John's Pizza. Enjoyable service is something clients like here. But many people who use Google didn't give this place a high rating.
Reviews
112 reviews
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Sal Vassallo
Source: google
10
11 months ago
One of the best pizza places in town! Stuffed crust is my go to. I highly recommend it. And if you want a pizza place with desserts that never disappoint...this is it. Austin was working when I went in and the orders were flying in. I was pleasantly suprised when even though he was clearly knee deep in making pizzas he still had the courtesy to turn and greet me as I entered. Not only was Austin an amazing worker he also did what every business owners wants in this world...He put the customer first. Great job man! I'll be back for another stuffed crust soon! Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
I would be content with not ordering Papa John's pizza again. It is overpriced for the quality of pizza that they make. When paying over $43 for two large pizza (both round) and a six piece wings, it should be the best round pizza and wings in town. The two pizzas ordered were the Garden Fresh pizza and build your own five topping pizza. The garden fresh pizza was not evenly proportioned with its toppings; the black olives were the predominant topping on the pizza. I do not have a problem with black olives. It is more so the fact that it overpowered the other flavors on the pizza. If I wanted pizza with just black olives on it, I would have ordered that instead. The build your own pizza was ordered with grilled chicken, mushrooms, onions, jalapeño peppers, and fresh spinach. But like the garden fresh pizza, this one was the spread of toppings was not even. The bough for both pizzas really had an odd and dry texture to it; for being a thin style pizza, it sure was extra chewy. The sic piece spicy buffalo wings were nothing special. Te sauce was not tasted more mild than spicy. The wings were also not appetizing.
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Pa Cor
Source: google
2
5 months ago
Impossible to order pizza here. Sometimes they deliver, sometimes they don't. Sometime you can order online, sometimes you cannot. Sometimes the app tells you to call and no one answers. They are not open during the hours they say they are... undependable and not a place that wants your business... so why not just close shop and save everyone the aggravation. See previous reviews from others... Service Delivery Meal type Lunch Food: 3 Service: 1 Atmosphere: 1
While waiting on a doordash, we asked the guy when are they given the order. From then on he was nothing but a rude little tool. We heard his loud mouth little comments to his co worker. He was also I little smart mouth to us. We won't pick up orders from that location now. For sure wouldn't order food from there.
Saw this place is closing really sad as papa johns is one of my favorite pizza places and the staff at this location is awesome. Hopefully they are just moving locations and not permanently closing in the area Food: 5 Service: 5 Atmosphere: 5
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Amanda Reid
Source: google
2
6 months ago
This place states it’s open at 11am and 3 times now they aren’t open during their listed hours and doors are locked and the lights are off . It’s 11:44- still not open! I understand places may be short staffed but maybe change your hours then because we’ve tried to order pizza for events 3 separate times now and they’re never open when they’re supposed to be! Food: 1 Service: 1 Atmosphere: 1
We love papa John’s but ever since we moved to macomb we have been forced to use the 23 and hayes location …… we try to use online ordering through their website and stay away from door dash because we’d rather let their employees make the money and the tip. My wife and I are both long time restaurant industry people and we tip well and definitely understand how hard to industry is and almost NEVER have anything negative…. But this location is just really poor unfortunately. Every time we order delivery through their website we get a call saying “ sorry the driver left for the day “ so tonite we tried to order before 7 so that wouldn’t happen and of course it did. I understand labor cost and cutting employees to hit labor budgets but come on it wasn’t even 7 pm yet .. the dinner rush wasn’t even over. I am sure a manager or someone could have taken the delivery. We tip 100% on dine in , carryout and delivery because of our extensive industry experience. So I guess they missed out and were just done trying with them. We will definitely use DoorDash if we ever even order from there again. I am a director of operations for a national brand and would definitely not tolerate my team making poor decisions like this. Just sayin…. Too bad because papa John’s really does have a unique great product.. what’s. Shame Service Delivery Meal type Dinner Price per person $10–20
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Josh Dishman
Source: google
2
8 months ago
Thank you for standing up a bus full of elementary age children today! 21 kids had a scheduled outing at your location with their Summer Camp earlier today. When the bus arrived at the scheduled time the doors were locked and no one would answer their phone. The kids were so excited. You really owe them an apology. Sad day. Thanks Papa Johns, way to represent the brand.
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Ron W
Source: google
2
A year ago
Order from a different store, or different pizza place all together. At 90 minutes I called and they told me nothing they can do, and that the given 35 minute online tracking is just an “estimate.” Refused to cancel my order or give any discount for the 2 hour wait. They actually told me to go to Little Caesar’s, because they have hot and ready pizza! Unreal. Ownership either needs to hire more people or accommodate unhappy customers when this happens. I see multiple reviews of this happening.
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Xenolord
Source: google
2
3 months ago
Cant order online ever phone number is out of service and hours have been sporadic for the last year how they are still open amazes me Service Take out Meal type Lunch Price per person $10–20 Food: 4 Service: 1 Atmosphere: 1
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