Papa Johns Pizza Pizzeria in LaPlace

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Reviews
#26 From 84 in LaPlace
6.8
106 Review
Ambience
6.8/10
Food
6.8/10
Interior
6.8/10
Prices
6.8/10
Service
6.8/10
More details
Price & Cuisine
$$$ Pizza, Fast Food
Establishment type
Pizzeria
About
This pizzeria may please you with nicely cooked pizza. Food delivery is a big plus of Papa John's Pizza. Employees are said to be knowledgeable here. Service at this place is something one can call prompt. Here you will pay fair prices. But google users rated this spot and it didn't earn a high rating.
Reviews
106 reviews
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Customer service sucks! Placed a delivery order waited 60 mins and it never got delivered due to not having “drivers”. I only got the update because I called to check on my order. Then I placed a carry out order and it was an 80 mins wait! I asked manager to pump me up due to what happened because it wasn’t fair. Her response “not fair employees didn’t show up to work, I’m not pumping you up.” Service: 1 Atmosphere: 1
Waited 15 minutes to PICK UP my order that was ready because the worker was taking an order on the phone and could not get the accurate address. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 2 Atmosphere: 3
Ordered Works 10 inch Pizza Pizza was not cooked. Too raw and watery to eat. Had to finish cooking in oven. Ordered Oreo Bites Dipping Sauce was not included Disappointed in products Usually very good Service Delivery Meal type Lunch Price per person $20–30 Food: 3
Ordered pizza over the phone for carry out and was told about 15 minutes. Got there and waited another 35 minutes as they hadn’t even started my order. Cashier kept apologizing but made it right with a 2 liter Mountain Dew on the house. Obviously, the food was fresh with it being straight out of the oven. Wasn’t too busy for Saturday night. Clean store. Young workers but great attitudes and customer service. Service Take out Meal type Dinner Price per person $30–50
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John Kizner
Source: google
2
5 months ago
Can't speak about the food, was told I couldn't place an order they were to busy. Not mad my money spends just as good someplace else. But this cost you a customer. Service Delivery Meal type Other Price per person $1–10
We ordered a pizza Feiday night. The delivery driver almost dropped the pizza at the door. Causing it to flip on itself. The driver said it would be refunded. We waited till Tuesday to call because it had not been refunded. The assistant manager said she would send the same pizza instead. We said ok. They said it would be 1 hour. We called back and 1hour and 20min later, they said 15min, we called back 30 min later, they said it was going in the car. We asked to speak to manager. The assistant manager Katie proceeded to tell at my wife saying they were busy and they never should have given the refund. Bottom line is the delivery driver didn't do what he said he would do. And the assistant manager is extremely unprofessional and should not be working in a management position. I hope the GM sees this and does something about it. And guess what the pizza showed up 1 hour late and it's almost cold. The way we were just treated is extremely unprofessional and we are not done
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Sharon Davis
Source: google
10
10 months ago
The place was clean, the staff was courteous and kind. My pizza was nice and hot. Plus it was delicious. I would go there again for pizza Food: 5 Service: 5 Atmosphere: 5
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Kym Frazier
Source: google
6
6 months ago
I ordered the thick crust with the garlic on it and I got home and it was the thin crust without the garlic bread or whatever but I refuse to go back because I was angry Service Take out Meal type Dinner Price per person $20–30 Food: 3 Service: 1 Atmosphere: 3 Recommended dishes Chocolate Brownie
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Yvonne King
Source: google
10
9 months ago
Ordered delivery. It was fast and the Philly cheesesteak pizza was delicious. We tried the Doritos Papadias (steak) for the first time. It was amazing!! Service Delivery Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
Ordered my pizza for delivery and was given an estimate of 62-72 minutes. I decided to call 60 minutes later since the tracker still showed my order in the "making" stage. It sounded like they never started on my order and I was told that my order was in the make line. It has now been 72 minutes and my order still shows to be in the "making" stage on the tracker. The order is eventually delivered in 2 hours from the time of order and was great. They need to pay better attention to the online orders.
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