Papa Johns Pizza Pizzeria in Brookhaven

Name: Papa Johns Pizza
Address: 4580 Edgmont Avenue, Brookhaven, United States
Telephone: 14844834712
Rating: 2.5

Owner not registered

Papa Johns Pizza

Reviews

#23 From 25 in Brookhaven

4.9

62 Review

Ambience

4.9/10

Food

4.9/10

Interior

4.9/10

Prices

4.9/10

Service

4.9/10

More details

Price

$$$

Establishment type

Pizzeria

Features

Takeout

Wheelchair Accessible

Information

4580 Edgmont Avenue, Brookhaven, United States

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Website Papa Johns Pizza

About

Many guests note that you can eat good pizza here. This restaurant offers food delivery for the convenience of its customers. Unfortunately, employees are cool as most visitors mention. Papa John's Pizza is not highly appreciated by Google users who assigned it a below average rating.

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Lisa Taylor

Source:

2 months ago

The worst Papa John’s ever, while the pizza was good the boneless wings were chicken nuggets with sauce drizzled on them. I called to complain spoke with Manager who do nothing but repeat my order back to me, not addressing my complaint of receiving chicken nuggets drizzled in sauce as oppose to boneless wings. File a complaint with Corporate over a week ago and to date I have not received a callback. Service Take out Food: 1

collin wright

Source:

4 months ago

This papa John's has always treated me right, customer service is good and the food that they make is top quality. There was an incident I experienced from a secondary delivery service where the driver ran away with my order... I called in the same night and they gave me a fresh order free of charge and refunded my payment. In all other cases delivery drivers from Papa John's have been polite and professional. 5 stars in my opinion who could ask for more? I cant speak for other reviews but I've hardly ever had trouble with these folks in the past and I order fairly often. Service Take out Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5

Jing Lin

Source:

3 weeks ago

Pretty much your order will be screwed up. Even if they are suppose to follow exactly what your online order says. While they did correct my order and made me another pizza, everyone who came in for pick up experienced some error Service Take out Meal type Dinner Price per person $10–20 Food: 4 Service: 3 Atmosphere: 2

Donald Johnson

Source:

3 weeks ago

I Ordered a Pizza from here came in noon to pick it up. The worker said all the orders are being canceled. He because the ovens are heating up now. The store was opened for hour by then. Besides that is lunch anyway they should have been ready to go by that time. I’m never going to this pizza place again Service: 1

Christina Dugent

Source:

10 months ago

Horrible customer service!!! Bread was made terrible and I asked them to remake the breadsticks and I was rudely told 1st-“that’s how there made now” 2nd- “the bread didn’t proof” and then “we’ll the only thing I can do for you is return it” I ordered from the ridley location leaving here and got normal breadsticks. This isn’t the first time either, last time we ordered it happened I returned and simply asked if they could be remade and they apologized and remade them, with a smile and apologized again as I was leaving. The worst part was the rudeness of the women! Service Take out Meal type Dinner Price per person $10–20

Angel Cannon

Source:

A month ago

I think they deserve more than 2.7 stars- delivery was on time, pizza was fresh and hot, no complaints! Food: 4 Service: 4

ron lyons

Source:

9 months ago

Ordered 2 pizzas 05/12/23 at 11:25 am for lunch for my guys at work. Estimated delivery time said 12:20-12:30, which I thought was a long time but we are busy at work so whatever. Pizzas come at 1:30 and are COLD! I told the driver, I’m not saying it’s your fault but we ordered that pizza 2 hours ago and it looks all dried out like it’s been sitting for 2 hours. He stated, I don’t work for Papa John’s, I work for Door Dash. I even gave him a good tip because I can’t put the blame on him but NEVER AGAIN! These cold pizzas costed me $80 Do not order from this location. If I seen the horrible reviews prior to ordering, I wouldn’t have wasted my time or money.

LB J

Source:

8 months ago

I ordered for delivery online. After 45 minutes of waiting, I went online to get the phone number and realized I had an email from them canceling the order. No explanation given. No call given. No compensation given for having canceled. Service Delivery Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Roman Grigorenko

Source:

A year ago

DO NOT ORDER FOR PARTIES. I had a large order for a party on Saturday at noon. After 1 hour, tried calling, no answer. Stopped by, there is ONE worker for the entire store. She was visibly frustrated. Needless to say, my order took over 2.5 hours to make and left my whole party hungry. What kind of store/manager has one employee working at noon on a Saturday? Service Take out Meal type Lunch

Daniel Godun

Source:

2 years ago

Have ordered pizza from this location around 3 times and have waiting on average 30 minutes after my estimated prepared time. Rude employees with no masks or gloves on. Will never order from here again. Pizza is overpriced and not worth the wait. Very disappointed as papa John’s is my favorite pizza. Do not recommend.

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