Papa Johns Pizza Pizzeria in Hurst

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Reviews
#114 From 133 in Hurst
3.6
10 Review
Ambience
3.6/10
Food
3.6/10
Interior
3.6/10
Prices
3.6/10
Service
3.6/10
More details
Price
$$$
Establishment type
Pizzeria
About
Visitors can have tasty garlic pizza, parmesan and Pepperoni at this pizzeria. Food delivery is a big advantage of Papa John's Pizza. The cool staff works hard, stays positive and makes this place great. A number of reviewers note that the service is decent. From the guests' viewpoint, prices are medium. This place hasn't got a high rating from Google users.
Reviews
10 reviews
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If you order delivery for a certain time don't expect it to arrive at that time. Nope, that's when they will send the food out for delivery - not actually deliver it. And remember when pizza used to he delivered within 15 minutes or it was free? Yeah, well, those days are over. Don't expect to get your pizza for at least 30 minutes - possibly ever. Also, normal apps show you the route of your driver and the Papa John's app just shows a map and tells you that your food is on its way. What's the point of the map? It's been years since I've ordered food from Papa John's and honestly today will be the last time I ever do. Once your food does arrive please don't expect it to be correct. I got all the correct number of items I ordered which is a shock based on the other reviews I just read but none of the food is what I actually ordered. The food also looks like it was cooked 6 hours ago when I put the order in for the delivery tonight. Worst pizza experience ever. I'm not even going to call and complain because I'd rather just get pizza from another company. Service Delivery Meal type Dinner Price per person $10–20 Service: 1
Ordered pizza for pick up. When I entered store, the first thing I noticed was the prep-guy making the pizza……..no head gear preventing hair from falling out. Didn’t think anything of it until the wife gagged from seeing hair on her pizza after taking a bite. They delivered another to the house; nice of them, but…… more hair. We’re done! Been ordering from them for years; but we’re done! Service Take out Meal type Dinner Price per person $10–20 Food: 1 Service: 3 Atmosphere: 3
This will be last time I order from Papa Johns. $50 on pizza for my family. Does no one quality check before the order goes out the door? The pizzas clearly were backed up in the oven running atop of one another. Yet they send them to the customer anyways.
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Sara
Source: google
2
2 years ago
Every single time we order from this place, it’s has always been a huge disappointment. This is the worst papa John’s in the HEB area. First of all, this place didn’t even deliver through papa John’s. They went through DoorDash. Guess what? They took over 30 minutes to get here after finishing the food. Then it ended up with that the girl who delivered the pizza didn’t even pick up the right order lol. We ordered 3 things and the girl pulls up with the entirely wrong order with only 1 item that wasn’t even ours. So another 30 minutes pass before we even see the pizza. Which resulted in the pizza being COLD and gross. The crust is the part I love the most from a pizza from papa John’s. Somehow the managed to run that. The pizza does not have an original crust. It’s a thin crust pizza, which is so disappointing. There’s barely any crust? I mean how does that make sense? The pepperoni and green chili pizza was awful. The pepperoni was not cooked at all. It’s still soft and squish, I don’t know how that’s possible. The veggie pizza was okay. The cheese sticks? How dare you call them that. These are not cheese sticks. There’s a whole section in the middle that has 0 cheese. I never get heartburn but someone the pizza from here gave me heartburn. I would avoid this papa John’s at possible costs. Don’t give this place your money. They don’t deserve it. *edit they also didn’t give us red pepper flakes or cheese* Service Delivery Meal type Dinner Price per person $10–20
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Rion Moon
Source: google
4
8 months ago
This isn't about the food. It's Papa John's it's good food it's a corporate pizza place so order here. This is a message to corporate and a message to the owner or management of this location. For a billion dollar company you could you at least slap some pain on the front of your building? Your store looks so bad it looks like it's devaluating the neighborhood around it. I would think you would want better corporate image and have your store sign painted the weeds out front removed. In short your building looks like s**t and when the building looks like that it makes me think that nobody cares about the pizza or the food that's being put out the door. Food: 5 Service: 1 Atmosphere: 1
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bird ricker
Source: google
4
A month ago
staff was friendly and fast, the cheese bread was MID, seemed like itd been sitting out for a while or something, it was chewy, and the seasoning tasted fake, fresher ingredients my butt ! Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 5 Atmosphere: 3
Order arrived at around 45 min to 50 and the pizza was dead cold . On 1/14/24 Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 2
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Gary Rayner
Source: google
6
3 months ago
I purchased 2pizzas with sausage, I was very disappointed, the sausage was very bland, I love spicy flavorful meats. Meal type Lunch Price per person $20–30 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes Pepperoni Pizza
The pizza was really good, but what a hell happened with the breadsticks I ordered. 😵
Great crew very good food fresh beat stuffed crust pizza I've had in years fast delivery also Service Delivery Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Chocolate Brownie
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